MoodReviews of mood.com

Response from MoodApr 13, 2026

Hi John, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the level of quality or service we aim to provide, and we take concerns like yours seriously. We’d welcome the opportunity to better understand what happened and address any issues directly. Please reach out to our support team at [email protected] so we can review your experience in more detail. ~Mood Cannabis Concierge Team

Response from MoodApr 11, 2026

Hi Tamaman, Thank you so much for your continued support over the past year, which truly means a lot to us. We’re thrilled to hear you’ve consistently had a great experience with both our products and customer service. Delivering that boutique feel while still offering great value is exactly what we aim for, so it’s wonderful to know that’s come through. We appreciate you being part of the Mood community! ~Mood Cannabis Concierge Team

Response from MoodApr 11, 2026

Hi Emily, Never disappointed is exactly what we love to hear. Thank you for your continued support. We’re so glad your orders arrive quickly and just as they should. We truly appreciate you choosing Mood time and time again. ~Mood Cannabis Concierge Team

Response from MoodMar 23, 2026

Hi Ernie, Thank you so much for the kind words. We’re thrilled to hear our Sleep Gummies have been your go-to! Good news: our Sleep Gummies are still available to ship to Texas after March 31st. If you have any questions or need help placing an order, our team is always here to help. We truly appreciate your support and are glad to be part of your routine. ~Mood Cannabis Concierge Team

Response from MoodMar 16, 2026

Hi Joseph, We’re sorry to hear your experience didn’t meet expectations. Delays with expedited shipping can certainly be frustrating, and we understand your disappointment if the delivery timeline didn’t match what you anticipated. We also recognize that products can affect people differently, but your feedback is important to us. If you’re open to it, we’d appreciate the opportunity to review your order and discuss the shipping and product concerns further. Please reach out to our support team at [email protected] so we can take a closer look and see how we can help. ~Mood Cannabis Concierge Team

Response from MoodMar 16, 2026

Hi Angel, Thank you for the thoughtful feedback! We’re so glad to hear our team could provide clear guidance from the moment you asked questions all the way through delivery. Making sure customers understand how our products work and what to expect is something we care a lot about. We truly appreciate your trust and are honored to be your go-to. ~Mood Cannabis Concierge Team

Response from MoodMar 9, 2026

Hi Jody, No worries at all, we’re just glad everything got sorted out! Thank you for coming back to update your review and for the kind words about the products (and the cookie!). We truly appreciate your support and are happy to have you with the Mood community. ~Mood Cannabis Concierge Team

Response from MoodMar 9, 2026

Hi Rebecca, Thank you so much for the kind words; they truly mean a lot to us. We’re glad to hear you’ve enjoyed both the products and the support from our team. We completely understand how frustrating changing laws can be, and we appreciate you sticking with us for as long as you could. If things change in the future, we’d be absolutely happy to welcome you back. Wishing you the very best in the meantime, and thanks again for being part of the Mood community. ~Mood Cannabis Concierge Team