MoodReviews of mood.com

Response from MoodMay 12, 2026

Hi Adam, We’re very sorry to hear your order arrived incomplete, especially since you mentioned this isn’t the first issue you’ve experienced. We understand how frustrating that must be, and that’s not the standard we aim to provide. Please reach out to us at [email protected] with your order details so our team can review the missing items and work toward a resolution as quickly as possible. We appreciate you bringing this to our attention and the opportunity to make it right. ~Mood Cannabis Concierge Team

Response from MoodSep 22, 2025

Hi Gail. Thanks for sharing your feedback 💚 We’re sorry to hear the strength of the Sleepytime gummies hasn’t been consistent, that’s definitely not the experience we aim for! It could be a matter of potency or tolerance! Either way - every MOOD product is backed by our 100-Day Satisfaction Guarantee, so we want to make this right for you. I'll be connecting to find the perfect solution. Your satisfaction (and sweet, restful nights) are our top priority! 😌✨ ~ Mood Cannabis Concierge Team

Response from MoodSep 22, 2025

Hello, Thank you for your feedback! We’re glad to hear you’re enjoying the product. We completely understand your concern about the calls and apologize for any inconvenience. Our team will make sure your preferences are updated so you no longer receive unwanted calls. ~Mood Cannabis Concierge Team

Response from MoodSep 22, 2025

Hi Melissa, We’re very sorry to hear about your experience and appreciate you sharing this feedback. 💚 This is not the level of quality or service we aim to provide, and we completely understand your frustration. Please know that all our products are covered under our 100-Day Satisfaction Guarantee, so we want to make this right. I'll be connecting directly so we can address the issues with your order and work toward a solution. Your trust and satisfaction are extremely important to us. ~ Mood Cannabis Concierge Team

Response from MoodSep 22, 2025

Hello Vic, Thank you for sharing your experience! 🌙 We’re glad to hear the 50 mg gummies are helping you sleep like a baby. We noticed your rating was 2 out of 5, if there’s anything we can do to improve your experience, please let us know. Your feedback is really important to us! ~Mood Cannabis Concierge Team

Response from MoodSep 18, 2025

Hi Harold! Thank you so much for your kind words about our customer service, delivery, and emails - we’re thrilled to hear that you enjoyed those parts of your experience! 💌✨ We’re sorry to hear the product didn’t hit the mark for you this time - sometimes it’s just a matter of finding the perfect fit. We’d love to help you discover something more suited to your preferences on your next order so keep an eye out for me, I'll be following up! 😉 We can’t wait to help you find your new favorite! 💚 ~ Mood Cannabis Concierge Team

Response from MoodSep 18, 2025

Hello Robert, Thank you for sharing your experience with us. We completely understand how challenging it can be to find the right product, and we’re glad our team could offer guidance and a credit to help you explore other options. We truly appreciate your willingness to give MOOD another chance, and we’re here to support you every step of the way! ~Mood Cannabis Concierge Team