MonopriceReviews of monoprice.com

I wouldn't recommend Monoprice for anyone as their shipping and delivery methods mean that there is a good chance you won't get what you ordered. My first and only experience with this company has been terrible and even their customer service was generally unhelpful. There are a ton of online vendors out there that are so much better than Monoprice. EDIT: Their shipment status shows that the delivery driver lied by claiming they couldn't deliver because of a security gate (I don't have a security gate). Now they're returning the product and I have to fight just to get my refund for something I didn't receive. I am beyond exasperated with this company, I was hoping to get all my IT and office supplies but it will DEFINITELY not be with Monoprice. Stay far away from these guys!

i JUST WANT TO LET YOU KNOW THAT I HAD A BAD EXPERIENCE WITH MONOPRICE AND IT WAS A MISTAKE BUYING FROM THEIR WEBSITE. THIS MISTAKE WILL NEVER GOING TO HAPPEN AGAIN.

Ordered an item from Monoprice. 10 minutes after ordering it, found out they were selling it at a lower price on their very own eBay store. Asked for a price adjustment, and they said they won't price match items on eBay. I understand that, if it were sold by someone else. But this is Monoprice selling the same item on eBay for less. Why bother to have a website, if you're going to sell the same item cheaper on eBay. Not a good way to treat customers. Just price your items on your website the same as your store on eBay, or get rid of your website and just sell on eBay. [Edit: After being contacted by Monoprice customer service, and having the problem resolved. I am adjusting my rating accordingly. Monoprice does offer good value for their merchandise; I was simply frustrated with their differences in pricing for the same item.

Happy with the overall service. I have already recommended you Monoprice to friends and family.

I had a metal encased iPhone lightning cable go bad. Emailed Monoprice and they immediately shipped a replacement cable, and I received it within the week. This shows how much they stand behind their products, and their lifetime warranty isn't just for show. I will continue to buy products from them and will continue to recommend them to family and friends.

I ordered an ethernet cable. It was shipped UPS to the nearest Post Office. UPS stated they delivered it to the Post Office. The Post Office said they never got it from UPS. This whole process took ten days after I placed my order for a cable I needed ASAP. Monpirce said they would ship me another cable but it could take more than a week to go from their warehouse in California to my home in Maryland. I ordered the cable from Amazon and got it the next day. When the cable arrives from Monoprice, I will frame it as a souvenir of poor customer service.

I've had these TWEarbuds version 4 now only 4 days. So far, I am very happy with them. They come with 3 sizes of silicone tips. The large does a good job of sealing out external noise. Though they haven't had very much use yet, I find the battery life is amazing. I personally like the flatter sound profile without enhanced bass. I was on the pixel buds wait list. Cancelling - sticking with these! On a long phone call, the buds were flawless. Both sides were clear and without background or wind noise.

I must say I was a bit dubious when I ordered a 3D printer from them (cause price was crazy good) but alas, the product was delivery promptly and with per-loaded files ready for my 9 year-old to print away. Where Monoprice really shined however was their Customer Service. Responsive and went above and beyond to remedy a small issue. Cant say enough about what this meant to me & my Son. Paul and his team were awesome and that's why I am writing a review (something I never do!). Kudos to Monoprice for delivering on all fronts: Price, Quality. Customer Support.