Moments EngravedReviews of momentsengraved.com

We absolutely love Moments Engraved. Thank You for the beautifully designed and engraved glam pieces we now have hanging proudly in our living room. Although there was a slight delay due to the Christmas unexpected orders, the customer support was very understanding and explained the situation clearly. They also gave a $20 Gift Card as a way of saying they were sorry. To me that's the way a business should be run. Once again, thank you for adding a bit of glam to our home and can't wait to order a few more of these stunners!

I too was one of the people that had been waiting for my initial to come having ordered it Nov 24th. Fourtunatly it wasn't a Christmas gift so that wasn't an issue for me, but I do have to say I was beginning to think it was a SCAM after a while as I had heard nothing. My husband asked me if I had contacted customer services? I hadn't so I did and within 24hrs saying it was in line for posting. Low and Behold Jan 3ard I was sent a confirmation of postage plus tracking number from DHL. Jan 7th it was delivered to me I am delighted with my purchase. May I say to those who are still waiting for their purchase. I think the problem was that ME were over whelmed with the amount of orders made.and couldn't cope with demand. Have patience this is NOT a SCAM. you will be delighted with yours Jenny Wherry Guernsey Channel Islands

DO NOT USE THIS COMPANY. I’m having a terrible issue with this company. Messed about no end on a custom piece. I paid €399 upfront. Weeks later still no mock up!! And bad customer service. I’ve asked to cancel it as they haven’t even started to job. But they say no. I had to cancel with 24 hours of the order. I’m pursuing this and my refund. They have blocked me on Instagram as I wrote a bad review... DO NOT USE THIS COMPANY

Horrible company! They create a shipping label with a delivery date so they get paid then cancel or void the the next day. They have my money, I have nothing. Claimed they couldnt find my order. Ordered on 12/13 promised Christmas delivery now they are saying 4 to 5 weeks. It may be a custom order but seriously, it's a piece of metal on a CNC machine. Not that difficult.

Horrible company. Ordered a Christmas present on December 3rd and still have nothing on January 7th! Tried calling 20+ times and nobody answers the phone. Left several messages and nobody called back. Emailed them several times with the email address they provided. My email company sent me a message that they are refusing emails! Don’t give these people money!

I absolutely love my monograms that I ordered for my family for Christmas!! The colors and quality were beyond my expectations. You cannot go wrong ordering from this company! The customer service was very helpful when I called and had a question. Definitely will be using them again!!

I love Moments Engraved, I have been shopping with them for months now. As a realtor, I'm constantly buying housewarming gifts and they deliver amazing quality products every time with fast turnarounds!

The best decor I have ever laid my eyes on. 5 stars all around for this team!! Great customer support and amazing help with my custom order needs. My house has never looked so beautiful, ty so so much Moments Engraved!