Moments Engraved Reviews | Read Customer Reviews of momentsengraved.com

Moments Engraved Reviews | Read Customer Reviews of momentsengraved.com

Moments Engraved reviews

Showing 41 reviews with 4 stars · Clear filters

Jason B.
Dec 19, 2022
Great item - not so good packaging
The item itself was great (our second purchased from this company), however the packaging was not sufficient. The item was sent in a thinly padded bag and it was bent slightly when it arrived. I would be happy to pay extra to know that the item was properly packed with no chance of being damaged in transit.
Response from Moments EngravedDec 20, 2022
Hi Jason. I'm sorry to hear that your package arrived bent. Our customer support team will contact you directly and we will replace the sign if necessary. Our goal is 100% customer satisfaction.
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Veen
Dec 18, 2022
Looks great on our B&B
Looks great on our B&B. Good price/quality balance… Delivery to The Netherlands (Holland) was perfect. No delay or any troubles. Only we had to pay extra local customs/tax, but that’s normal with international packages. We’re satisfied about the product.
Response from Moments EngravedDec 20, 2022
Hello Veen! We're so glad you love your new sign. Unfortunately we have no control over local customs and duty charges. Happy holidays!
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Joan B.
Sep 27, 2022
Timely receipt of product except for…
Timely receipt of product except for magnets to hang but promptly responded and sent out. Product is beautiful. Would recomend
Response from Moments EngravedSep 28, 2022
Thanks Joan! We're glad you love your new decor! Please tell your friends about Moments Engraved.
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Nicole G.
Sep 26, 2022
Size Up
I love the sign Give It to God and Go to Sleep however I wish I had gotten the next size up. It looks too small over my bed.
Response from Moments EngravedSep 27, 2022
Ni Nicole! Our customer Support team will reach out to you regarding options for getting you a larger size sign. You purchased the 18" size and we have options up to 36" and will soon offer a 42" size. We have a 30 day Customer Satisfaction Guarantee and want to be sure you are 100% happy with your new decor. Or feel free to contact us at [email protected].
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LaTonya M.
Sep 19, 2022
How in the hell do I hang this
Just a flat piece of metal no way at all to hang it no instructions or suggestions
Response from Moments EngravedSep 19, 2022
Hi LaTonya! There are several options for hanging your sign. Our Customer Support team will reach out to you today with some help. We hope you love it once it's on your wall.
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Gerry MARK O.
Apr 11, 2022
Later cut item
A little overpriced. Web site said 10% discount but never got it. Good workman ship
Response from Moments EngravedApr 12, 2022
Hi Gerry! We're glad you appreciate the quality of your new sign! Your piece was actually custom designed and is not part of our regular collection. Unfortunately, due to the extra expenses involved on our side for original pieces, we must charge a small custom surcharge and cannot offer any additional discounts. We would be happy to offer you a discount on a future purchase. Please contact [email protected] and we'll get you a code.
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Torris C.
Apr 4, 2022
I love your products
I love your products. I would like to see wholes for hooks.
Response from Moments EngravedApr 4, 2022
Thanks Torris! We appreciate the feedback. We sell a magnetic hardware kit that allows you to hang your sign without having to add any additional holes to the sign itself. We don't like holes because we think that they change the aesthetics of the piece. The magnets attach to the wall and the sign hangs from the magnets. Each magnet is rated to hold approximately 25 lbs so the 3 magnets in the kit can easily hold any of our signs. I hope this helps and thanks again for your business.
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Richard M.
Feb 2, 2022
All was OK just as showed and happy…
All was OK just as showed and happy with results and finished product. I had ordered the hanging kit in addition and thought it said 6 magnets, but what came with order was only three so had to compromise for hanging the letter.
Response from Moments EngravedFeb 3, 2022
Hi Richard, this is Jerry Gross, one of the owners of Moments Engraved. The product page on our website says that the kit only comes with 2 magnets - we send 3 and hope that our customers are pleasantly surprised! Each magnet is rated to over 25 lbs so 3 magnets can safely hang even our largest pieces. So you shouldn't have to compromise in any way. If we can offer any assistance, please do not hesitate to contact us at [email protected].
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