Moments EngravedReviews of momentsengraved.com

Response from Moments EngravedDec 29, 2021

Hello Candice. My name is Jerry Gross and as of October 15, 2021 I am one of the new owners of Moments Engraved. I agree with you that the business practices of the former owner were misleading. We are doing what we can to make things right with our customers and are committed to engaging in clear and ethical practices going forward. As a gesture of our good faith, I would like to offer you either a refund for your purchase or a credit and a discount towards a larger piece from our collection. I look forward to hearing from you. Hi Candice. Thanks for getting back to us. I will e-mail you to the address you placed your order from.

Response from Moments EngravedDec 29, 2021

Hello Brenda. My name is Jerry Gross and as of October 15, 2021 I am one of the new owners of Moments Engraved. I agree with you that the business practices of the former owner were misleading. We are doing what we can to make things right with our customers and are committed to engaging in clear and ethical practices going forward. As a gesture of our good faith, I would like to offer you either a refund or a credit and a discount towards any piece from our collection. I look forward to hearing from you.

Response from Moments EngravedDec 30, 2021

Hello Cathy. My name is Jerry Gross and as of October 15, 2021 I am one of the new owners of Moments Engraved. I am sorry to hear about your poor experience with our company. I can assure you that going forward we are committed to providing both high quality products and to clear and ethical business practices. Our manufacturing facility in Hillsdale, MI uses the same high quality, American-made steel as Redline. As a gesture of our good faith, I would like to offer to either replace your piece with the piece of your choice or to refund your purchase price. My sincere hope is that we can re-earn your trust. I look forward to hearing from you.

Response from Moments EngravedDec 29, 2021

Hello Jim. My name is Jerry Gross and as of October 15, 2021 I am one of the new owners of Moments Engraved. I agree with you that the business practices of the former owner were misleading. We are doing what we can to make things right with our customers and are committed to engaging in clear and ethical practices going forward. As a gesture of our good faith, I would like to offer you either a refund or a credit and a discount towards any piece from our collection. I look forward to hearing from you.

Response from Moments EngravedDec 29, 2021

Hello Candis. My name is Jerry Gross and as of October 15, 2021 I am one of the new owners of Moments Engraved. I agree with you that the business practices of the former owner were misleading. We are doing what we can to make things right with our customers and are committed to engaging in clear and ethical practices going forward. As a gesture of our good faith, I would like to offer you either a refund or a credit and a discount towards any piece from our collection. I look forward to hearing from you.

Response from Moments EngravedDec 30, 2021

Hello Matt. My name is Jerry Gross and as of October 15, 2021 I am one of the new owners of Moments Engraved. I agree with you that the business practices of the former owner were misleading. We are doing what we can to make things right with our customers and are committed to engaging in clear and ethical practices going forward. As a gesture of our good faith, I would like to offer you either a refund for your purchase or a credit and a discount towards any piece from our collection. I look forward to hearing from you.

Response from Moments EngravedDec 30, 2021

Hello Lenny. My name is Jerry Gross and as of October 15, 2021 I am one of the new owners of Moments Engraved. I agree with you that the business practices of the former owner were misleading. We are doing what we can to make things right with our customers and are committed to engaging in clear and ethical practices going forward. As a gesture of our good faith, I would like to offer you either a refund for your purchase or a credit and a discount towards any piece from our collection. I look forward to hearing from you.

Response from Moments EngravedDec 30, 2021

Hello. My name is Jerry Gross and as of October 15, 2021 I am one of the new owners of Moments Engraved. I am sorry to hear about your previous experience with the company. I agree with you that the business practices of the former owner were misleading. We are doing what we can to make things right with our customers and are committed to engaging in clear and ethical practices going forward. As a gesture of our good faith, I would like to offer you either a refund for your purchase or a credit and a discount towards any piece from our collection. We trust the process will be much smoother this time around. I look forward to hearing from you.