ModularbottleReviews of modularbottle.com

I use my bottle daily and love the ability to change the configuration as needed, but what has really impressed me is the customer service. The reason why I have only given this 4 out of 5 stars is I cracked the top portion of the bottle due to over-tightening. It's too easy to do so when trying to get a proper seal. The crack is relatively small and is not leaking so I was prepared to live with it, but I was concerned about use over time. I contacted support just to see if I could replace the top portion of the bottle. I received a response within a few hours from Fla informing me that they cannot replace parts at this time, but without batting a virtual eye, offered to send a standard bottle for free if I would pay the shipping. Within a few days, I had the replacement in hand. Now THAT is what good customer service looks like. No blaming me for my physical prowess (hehe) and no making excuses. Just a "How can we make things right" kind of attitude. PERFECT!!!! Can't wait to see what these guys do next. I'm in!

Great product

They won’t reply any of your email or care about your experience, all they need is your money to be scammed on their crappy product quality at outrageous prices.

Don't waste your money on such poor quality product at sky high prices. If you do, you're out of luck because they won't reply or refund you.

The product is terrible, scratched (before I touched and still in the box), I can't even open or close it easily like it was made with a cheap 3D machine and they sell it with crazy high price for super cheap material. When I reported the situation they went silent.

The TMB is just awesome and it has been more than wortwhile to have been waiting for it a pretty long time. I am far more than satisfied and can certainly recommend it!

Phenomenal you guys are amazing. I adore your products but truth be told your customer service has truly secured me as a life long customer!

Ich bin super zufrieden mit meinen zwei Flaschen meine nutze ich täglich seit ca. 6 Monaten. Die meiner Frau ist seltener in Gebrauch. Ich bin auch begeistert vom support da leider mein Ring der die Kappe hält einen Riss bekommen hat, wurde mir sofort eine Mail auf meine Anfrage auf ein Ersatzteil beantwortet und mir sogar kostenfrei dieses innerhalb von zwei Tagen in den Versand gegeben. Ich habe schon eine ganze Reihe von solchen "Flaschen" aber mit keiner Anderen bin ich so zufrieden wie mit dieser und kann diese nur empfehlen. Einzig ich fände es schön wenn man jedes Teil einzeln kaufen könnte da nicht jeder jeden Deckel braucht oder eben mal das eine oder andere als Ersatzteil benötigt wird.