MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Carolyn B.
Aug 26, 2023
Helpful
The operator was knowledgeable and professional.
Response from MobileHelpAug 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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customer Pamela W.
Aug 26, 2023
I was truly a high maintenance customer…
I was truly a high maintenance customer all who I dealt with were so professional yet treated me with dignity. Explained everything to make sure I understood. All my helpers deserve a dinner treat: Darin, Leah, Nathan and Michael. I hope I did not forget anyone. Great experience,!
Response from MobileHelpAug 27, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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tomer
Aug 26, 2023
I now can have help if I need
I now can have help if I need
Response from MobileHelpAug 27, 2023
Thank you for your review! We are here for you whenever you need us!
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Carol
Aug 26, 2023
Sign up process was pretty easy but…
Sign up process was pretty easy but sales person seemed rushed and not real patient with all my questions
Response from MobileHelpAug 27, 2023
Thank you for your review! We appreciate that you took the time to let others know about MobileHelp. We certainly apologize if you were rushed at the time of the order, as that is not an experience we want any of our customers to have. Our management team will be reviewing the call for coaching opportunities. Please feel free to give us a call back if we can be of any further assistance with your account or equipment. You can reach a representative at 877-827-6207. We look forward to speaking with you.
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Dorothy R.
Aug 26, 2023
Felt company trustworthy
Very helpful. Answered all my questions.
Response from MobileHelpAug 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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Michael M.
Aug 26, 2023
Good customer service help.
Good customer service help.
Response from MobileHelpAug 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Susan from North G.
Aug 26, 2023
Exceeded my expectations
The representative was very nice and informative. He answered all my questions. I went with the year (13 month) plan. I saved a lot by doing this. I knew what options I was needing. This plan went even beyond my expectations. Can't wait to receive it.
Response from MobileHelpAug 27, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Sharon
Aug 26, 2023
Matthew was knowledgeable
Matthew was knowledgeable, took great care in explaining my options and making sure I understood them. I was very comfortable making this purchase and using the system.
Response from MobileHelpAug 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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