Katrina G.
Got the MobileHelp button for my mom…
Got the MobileHelp button for my mom after her fall and it came already programmed so there was nothing to set up. A real person answers when she presses it and she actually keeps it on in the shower.

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

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Excellent
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Excellent
Showing 5,045 reviews with 5 stars · Clear filters
Katrina G.
Got the MobileHelp button for my mom after her fall and it came already programmed so there was nothing to set up. A real person answers when she presses it and she actually keeps it on in the shower.
Nene H.
Theyve already saved my life twice. is that enough proof? also if you have a false alarm it's not annoying. The best of both worlds. Price and service are good too.
Angie
I purchased the device for my Mom. The process to determine what model of device and features was made easier due to assistance from the sales person. The set-up of the device was simple to follow. My Mom likes the devices, it is not difficult for her to use, and now we have more comfort that she now has a way to alert if there is a medical issue. I liked also that the equipment is free.
mredruby
Mobile Help has been the best addition to our family. We have peace of mind now that my parents both have GPS nationwide coverage but the best and most advanced technology. We love the access to the app and give Mobile Help 5 stars plus for their services.
John G.
I am helping a dear friend who has fallen at home and lay on her floor for 20 hours until being discovered. I researched the many companies and found one who offer a waterproof wearable emergency button. The wearable (wrist/necklace) device has a battery that lasts for 7 to 10 years without needing recharging, and the subscriber does not need a landline or a cell phone. The system reports to local EMS and personal contacts, and starts working by simply plugging in the base unit. They encourage the subscriber to test the system often by connecting to their 24 hour operator by pushing the button. The system will call for you if it detects a fall. The agent, Aaron, in a 45 minute phone call, patiently and thoroughly explained how everything worked, and answered all of my questions. I signed my friend up on the spot for a one year trial. Completing this connection was a big relief.
Edward P.
MobileHelp provides true peace of midn. The system is incredibly easy to use, and I feel so much safer knowing help is always just a button press away
Bert Z.
MobileHelp provides a reliable medical alert system with quick response times
Response from MobileHelpNov 13, 2025
Hi Bert, Thank you so much for your kind words and for taking the time to share your experience. We’re so glad to know you feel supported and confident with MobileHelp by your side. We appreciate you being part of our community of members who inspire us every day to keep improving and providing dependable care! —The MobileHelp Team
customerBlanche
I had a fall at night, I was outside in my backyard, and it was snowing. I panicked. then I remembered I was wearing my Mobile Help pendant. I pushed it and was immediately speaking with someone who calmed me down, called the ambulance and kept me updated. The ambulance arrived within 15 minutes of my call.