MinebrickReviews of minebrick.com

I was very patient with support. I went back after 4-5 times of them not being able to spell "sea shepherd" or "good things" with a complete mock up of exactly what I wanted. This mock up was sent to support 5 times after each time their renderings came back with gibberish, or with previous adjustments completely altered or deleted. I paid $130AUD for a product with nonsense English on the shirts. The time and effort that this has taken on my part as well I could have MADE stickers to put on Lego figures. It has been over 6 weeks. Support have now offered me a $5 refund to "keep the product because we cannot keep changing it" Buyer be ware.

ABSOLUTELY TRASH SALES SUPPORT AND FOLLOW UP. DO NOT BUY FROM THEM. Spent over 600 US Dollars in my order with all the add-ons for mock up customizations, express shipping, accessories, etc. Mock ups are slow and not designed well compared to what they feature in their ads and site. Instructions for amendments are not being followed well despite clear descriptions and visual aids being provided. Email responses are mostly auto generated and are generic, which don't address the key issues trying to be communicated. Avoid this business, and go to others unless you want to have a sub-par product, frustrating customer service, and delayed delivery.

I loved the product and I have received 5 products very cute first I got 3 and then I have gifted 2 for my girl

SEEMS LIKE A SCAM. nothing they have sent me is helping me track or locate my package. The customer service keep telling me there going to send an email with Information and that they are to busy to help me on the live chat on their website. Alot of the reviews in here seem fake. So will see if I got ripped off or not.

No cumplen con los plazos y aún no sé si me llegará. Hice el pedido el 1 de diciembre y la estimación de entrega era el día 15 de diciembre. Hoy es ya 15 de diciembre y el pedido se encuentra aún en producción, a falta de después empaquetar y tramitar el envío. Al comprobar en la web el seguimiento, HAN CAMBIADO LA ESTIMACIÓN DE ENTREGA AL 31 DE DICIEMBRE DESPUÉS DE HABER HECHO EL PAGO, DE 134€ (NADA BARATO). ES UN ENGAÑO. Tenía 10 días de margen hasta el día 25 y ahora parece que en esa fecha no lo tendré, si es que me llega algo, que cada vez tengo más dudas de la calidad de lo que va a llegar. ACTUALIZACIÓN TRAS LA RESPUESTA A LA RESEÑA: Dan una respuesta a la reseña solo para quedar bien de cara al público. Les he escrito mostrando mi disconformidad con el proceso y a pesar se haber pagado una tarifa extra por servicio VIP no me han dado ninguna solución ni me han ofrecido un envío express, por lo que su respuesta a la reseña solo son palabras vacías sin ningún valor. ACTUALIZACIÓN: El producto llegó finalmente el 2 de enero, tardando más del doble del tiempo estimado al inicio. Además, el diseño es pésimo. Pedí una figura de una pareja de chicos y me han enviado los dos con exactamente la misma cara, sin un solo cambio, por lo que el producto pierde todo el sentido, ya que las dos figuras van juntas y son iguales, 70€ tirados a la basura.

It's a scam I'm assuming the positive reviews are doctored. My package was seized by the us postal service for counterfeit postage. Do not order. They are also trying to continue to scam me and refusing to refund. Do not order, protect yourself.

So i ordered this thing as a gift. I ordered it in November, now it’s almost the Middle of December and it is still in Netherlands from the 7th of December… i am eager to get it and hopefully they didn’t mess up my order. P.S if you order in the Eastern europe Take into consideration the duration…

My daughter was so happy when she received her minebrick, she even wants to take it to bed with her! The ordering process was easy and the customer service is absolutely superb! I had some additional requirements on my design and they were very happy to help. No I’m even thinking of ordering for my whole family! This is definitely the best gift to give.