Gui C.
Cherry was extremely helpful
Cherry was extremely helpful! She helped me find the instructions after having placed my order over a year ago!!

We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Gui C.
Cherry was extremely helpful! She helped me find the instructions after having placed my order over a year ago!!
Nic
Have to say when I saw some of the reviews on here I was worried about ordering from them. However I took the plunge and ordered me and my partner as the couple block figures. Have to say the customer service is fantastic. There was an admin mess up and my order got shipped to USA (live in UK) however I sent an email out when i caught the wrong address on my shipping notification. I got a response within 24 hours from Lindsay who arranged a replacement to be made and sent out ASAP and still got my order before valentines. So can't complain at all! Also we built are figures last night and they were super cute and great fun! The instructions on the phone through a QR code is super smart! Highly recommend these guys!
Sarah
Just received my order right on Valentine's day. I could not be any happier. The order turned out just as good as I hoped. The customer service was also very good. If I had any queries they were responded to within 24hrs. Definitely recommend!!
bryn G.
It's a scam! Right after you pay, they ghost you. Do not buy these on the off chance it won't be a scam!! Save your money...
Response from MinebrickFeb 13, 2025
Thank you for reaching out to us and bringing your concerns to our attention bryn. We apologize for any inconvenience you may have experienced with our service. In order to assist you further and provide a suitable solution, we kindly request that you provide us with your order number and email us at [email protected] . This will help us locate and address any issues you may have encountered more efficiently. Once we receive your order number, we will promptly investigate the matter and work towards resolving it to your satisfaction. Thank you for your understanding and cooperation.
Fien De S.
Great! instructions clear. They reply fast to questions!
Katie
Read some of the review after purchasing and was nervous this might have been a scam or that I would be waiting a long time for delivery. However this was not the case, however I did not get informed of dispatch or tracking information until I got in touch with customer services, but once I had this information it all arrived on time and as expected. Was definitely worth it.
Richard B.
This is a terrible company . Having selected and paid for changes they inform you " that part cannot be changed " so then if you cancel they claim it is in preproduction and charge a fee. Avoid it's awful
Response from MinebrickFeb 7, 2025
Thank you for reaching out to us and bringing your concerns to our attention Richard. We apologize for any inconvenience you may have experienced with our service. Please wait for our follow-up email in 24 hours. We will try our best to solve the problem for you.
Catherine
Very look a like characters with great details, fast shipping and a very good after sales service.