Mile AutoReviews of mileauto.com

I had a very bad experience with Miles Auto. Do not chose this company. Please do not waste your time and money.

The app doesn't work. You submit a picture and then they don't log your miles and then they charge you 1000 miles by default! My bill was more than $100 more than it should have been. Don't sign up. The app is clunky.

Been calling for over a month trying to get a quote and they keep telling me the same bs (software down or not taking any new policies) like its been over a month how are you still in business.

I had the great pleasure to speak with Heather today. She was awesome. Added my new vehicle so quickly I rout I was being helped by the Flash. Great customer service skills. I hope I get her every time I call in.

The worst experience I had ever with an insurance provider!! Used them for 1 year. On renewal, the 3rd of august (today) they tried to draft my old debit card! (They draft every month on the 3rd) I 2 weeks earlier changed my bank account type and with it the debit card! Called today (the 3rd) to give them the new card and pay! They canceled my policy and refused to reinstate or write a new policy, leaving me uninsured! Jennifer their manager says she’s sorry but that’s their policy!!! What a policy?!! Stay away!

I was involved with one of their customer and it has been a moth they have not resolve anything , Jeannie been telling me that they don't even pay for storage of my truck , eve though it was their insurared customer fault , They are giving me the run around , But im getting a Lawyer and will sue.

Claims department is the absolute worse and it feels like a con company, since only 3-5 people working there. The adjuster is a ghost who I haven’t been able to talk to since my accident, the claims guy was super rude to me and wouldn’t listen to what I had to say stating that he “doesn’t care” and that “he also worked for AllState” and knows how things “work”, which I’m assuming he doesn’t, since he no longer works there. I have a car insured by AllState and never had any issues with them. Anyhow, I report this man who didn’t help and had no manners and no one did nothing about it. The supervisor also didn’t fix my issue and now isn’t answering calls either. Trash company! They gave me a reservation for a rental that no one can locate and the only car they fully cover was broken down, meaning I would have to pay out of pocket for even a cheap nissan which is preposterous, why do I pay almost $500 a month for an insurance of a 9yo car and they can’t even cover a simple compact car? SCAM!!!!!! Stay away from them, get the well known insurance companies and spare the headache.

Great Insurance. They've been very cooperative, easy to work with, and understanding. But why is their WEBSITE ALWAYS DOWN AND UNVALIABLE. You have to call for EVERYTHING. You can't even make changes to your policy or payments without calling. I feel like they're never going to get it up for us to use. I've had them a year and never once been able to login.