Mile AutoWith pay-per-mile car insurance from Mile Auto, your insurance is costs are based on the miles you actually drive. That means low mileage drivers can save 60% or more. Drivers with lower mileage vehicles deserve to be charged fairly for their auto insurance instead of being overcharged by traditional insurers. With Mile Auto, the less you drive, the less you pay.
Mile Auto (mileauto.com) has 328 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Sandi M.
I just wanted to let someone know how helpful and Patient your Customer Service Representative was with me. Her name is Heather. She was SO Attentive and Understanding to my needs. God Bless Her. I prayed before calling your number because I didn't know what else I could do. Then she answered my prayer. I wish there were more C/S Reps. Out There who actually cares about the Customer. THANK YOU SO MUCH!!!
Mark B.
Could not even get a quote that didn't keep going up. Sara never sent her final one. My TQ trust quotient of this group is 0. I t was embarrassing
Crystal J.
Heather went above and beyond to troubleshoot and resolve a compounding issue that had been stressing me out for weeks. I was having a hard time getting through to a live human being, but once I made my way to Heather, she took excellent care of me and did so with considerable grace and empathy. The way she handled my case absolutely showcased her genuine care for my concerns and experience. At a time when many customer support agents are being pressured to close out cases quickly, whether they were completely resolved or not, it meant a lot that she reached out after our call to follow up about the issue and resolution. Heather has a great attitude, a solid work ethic, and the kind of customer empathy that makes her an incredible asset to the MileAuto team. Someone please give this girl a raise!
Matt W.
Mile auto provides auto coverage at an affordable price! Luckily i was paired with Kimberly who made everything simple and easy to understand! I’ll definitely be joining the mile auto team, soon thanks to her assistance! Thanks again Kimberly!
dan K.
They cancelled my policy. They would not say why...anyway, I went through a check point and showed my insurance had expired. No one at mile auto could tell me why. I received a traffic ticket for no insurance and my car was towed and together it cost me $500...Just talked to a guy in customer no service and he basically hung up on me! Stay away from this company..
JC J.
Heather is so nice each time I call. I am thinking about purchasing a car and she was very nice explaining me the coverage and also was able to explain the renewal. I am very happy with mile auto because I only drive local to work.
Sha D.
This insurance is a nightmare! They didn’t report that I had insurance so I show a lapse in coverage for months and can’t get another policy. I’m trying to get it fixed. The customer service is horrible. Dropped calls and very rude. I can’t wait to get away from this insurance company. I can’t get other insurance until my coverage is updated with the state.
Allam S.
ONE WORD “IT IS A DOG SH….” DONT WASTE YOUR TIME CALLING THEM.
