Admin A.
There are SO many incredible things…
There are SO many incredible things about the Mighty platform, our community is loving the gamification, the fact that we have an app, community livestreams, and the ability to talk directly to each other within the platform! The Mighty team, if you're on the path-to-pro level, gives you the chance to meet with them in a group setting at least once a week, to learn a new feature available to you and to even help audit what you have to ensure your community is getting the best! The team is kind, smart and full of wonderful ideas and resources. The one thing I will note is when it's not a live event, I have struggled to connect through email or DM with some of the team (no replys, 1 word answers or answers that don't fit the q I ask) I kinda learned to just show up to a Tuesday call if I have a real question because I know someone (Maya or Kyle have been our Mighty Heros) will jump in and help iron things out!
Response from Mighty NetworksDec 19, 2025
Hi there, It’s Umar from the Mighty Networks team. Thanks so much for sharing your experience. We’re grateful to have you on Mighty, and we love hearing that your community is enjoying gamification and the native livestreams. It’s great to hear the weekly Path-to-Pro sessions have been helpful and that Maya and Kyle have been your Mighty Heroes. It sounds like we missed the mark on timely, helpful replies outside of live sessions. I’m sharing this with our support leads so we can tighten up responses over email and DMs. We publish ongoing improvements in our Help Center’s Latest Product Updates so you can see what’s shipping and what’s changed recently. If you’re open to sharing specifics we should look at, you can reach me at [email protected]. Please mention my name and your Trustpilot review, and I’ll make sure we follow through. Best, Umar



