MidwayUSAReviews of midwayusa.com

You're going to love this, I however don't I'm pissed off! I have spent thousands of dollars with Midwayusa over a period of 30 years, This is how it started I ordered three items from them over two weeks ago, received the normal email stating the items have shipped, I check the tracking and NONE of the th*e shipping companies recognize the numbers provided I immediately contact them through chat on the website, the person tells me there partner used old tracking numbers?? First off it's the ups, USPS, etc. that provides the numbers so how can they be old? So they send another email to me telling me they are aware of the old numbers and to just wait till the given expected arrival date because the package is still coming, Now mind you there is NO info because the numbers are wrong! well, the date came and went no package? sent them 3 emails informing them I did not get the package, buy the way the next day I could not even use the chat option because they stopped that too and stopped being able to call them also! over $107.00 and nothing! I contacted the postal service and sure enough UPS smart posted it to them, funny how USPS recognizes this now they are supposedly investigating states it was delivered. Left in Garage, I don't even have a garage? Nothing but automated email response from Midwayusa DON'T order nothing from them they are a mess at this time!! Yes, you bet I'm pissed off!

Worst customer service. Would give A 0 star rating if possible . Will not transfer ammunition to a ffl to do a transfer in New York State . You will send all documentation from ffl and nys dealer license to ship to the dealer. I guess they wouldn’t ship a firearm either due to their uniformed “legal team “ that ffl can transfer ammo from them to ffl holders as nys has even suspended the ammunition part of the safe act

ordered a spotting scope and a thousand rounds of 158gr .357 hornady rounds. Fools at midway shipped it all in one box with no packing. The bullets beat the sheet out of the scope for the whole ride, scope was broke in the middle. Midway took the scope back after a week of complaining with their customer no service. dont bother emailing the president, he doesn't care either. I did get my money back because they didnt have any more of the scopes in stock. checked their website, its still for sale. Eff them plenty of places to spend money. Been a loyal customer for 15 years, nope no more.

Midway has always been great untill NOW. ordered a atlas cal bipod and spiked feet at the cost of 313 dollars and never received my order. I ordered it june 19th and havent got it. They said wait till expected delivery date of june 29th and tell them if i got it or not. Well now live chat and phone calls are down and sending a email is worthless. I jist want my 300 bucks back so i can buy it somewheres else. I am disgusted with this company

Ordered magazines and talon grip tape, provided me bad tracking info, no email response at all...no number to call. Quick to take your money too! Edited- changed to 3 stars. I did receive the speed loader I ordered, but Friday instead of Monday as expected. Still no communication from Midway via email, FB messenger, no phone#.

Told my ak magazines were shipped June 22 usps and a week later and no tracking product. On top of that it’s not showing any tracking information. Basically stole my money. Never again.

I just read a post that was listed 6 hours ago and it is exactly what is happening to me. Ordered a holster and an ammo pouch. Got a confirmation email from midway showing a ups tracking number and a link directly to ups. Linked into ups from the midway email and ups had no record of the shipment. Can't call midway because they are not accepting phone calls, can't live chat because that's down, and four emails are to much trouble to answer. I'm sure the excuse will be vivid 19, why not it's just so convienient. This company just sucks and anyone who conducts business with them will soon find out. There are much better choices and companies to spend your money with

Midway Customer Non-service SUCKS! Ordered a holster on June 21. June 22 I got an email that it was shipped, but the tracking number wasn't recognized by UPS. June 29 I still hadn't received it, so I tried contacting Midway. They don't answer their phones, an email to them just returns a message to check their website, and the web chat puts you in line behind 200 other dissatisfied customers. I'm never ordering from them again, and I'm telling all my friends to avoid them.