Mia Melon Reviews | Read Customer Reviews of miamelon.com

Mia Melon Reviews | Read Customer Reviews of miamelon.com

Mia Melon reviews

185 approved reviews, newest moderated first

R P.
Nov 2, 2023
Returns / exchanges a big headache
I ordered two jackets, but neither of them fit. I emailed the business repeatedly to try to coordinate an exchange as I still liked the product and just wanted to find options that fit. They wouldn't reply until I emailed them two or three times. But now, since I've sent them back the original jackets, they haven't replied to me at all! So they have the product and my money.
Response from Mia MelonNov 3, 2023
Thank you for reaching out. We have had server issues and some emails that were supposed to have been sent, did not send, and others coming in, were sporadically missed. Our Tech team is working hard to resolve this server issue and Customer Service is working just as fast as they can. If you could please reach out to [email protected] to further assist during this time, so that we can expedite resolution.
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Farida A.
Oct 12, 2023
It did not fit
It did not fit. Tight at the waist. Waiting for return label to return item. I have sent an email but did not hear back.
Response from Mia MelonOct 13, 2023
Hello Farida - Thank you for reaching out as we had some server issues last week so have missed a number of email requests and are just getting caught up now. We have direct messaged you! For the Whitney Ultralight, as mentioned on the product description, it does fit more slim fit, so we suggest sizing up if need be. Thank you for being a returning customer since 2018!
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customer
Oct 4, 2023
I ordered a raincoat on September 21
I ordered a raincoat on September 21. Two weeks later I still haven’t received a shipping confirmation. I have reached out to “customer service” via email and Instagram three times and haven’t gotten a single reply. There is no phone number. At this point I want a refund.
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Tobias S.
Oct 4, 2023
Love this brand!
Love this brand! The jacket is amazing and the delivery was fast and seamless. The support team is also amazing and responded immediately when I had a question about shipping.
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Ellen Merten C.
Sep 23, 2023
Love Mia Melon!
Products are always top notch, staff are easy to work with and want to make sure you get exactly what you need. I recommend their coats to everyone!
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m T.
Sep 21, 2023
Happy Customer
Shipped efficiently. Product exceeded all expectations. Lovely, true to color representation on website pictures. Sizing seems true to size with the two items I ordered. Tanya responded with exchange information promptly. No hassles. Policies are well laid out on website also.
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Danielle C.
Sep 12, 2023
Can't contact company to return jacket…
Can't contact company to return jacket that was ridiculously too small. I had emailed them but no response now their website is down. I typically wear a Small/ Medium the jacket I ordered for it to fit me I would have ordered an extra large. Now I'm stuck with the jacket.
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Fie A.
Sep 6, 2023
Really helpful advice on the coat style…
Really helpful advice on the coat style and appreciate the trust in sending the item I wanted to exchange for.
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