Metropolitan ShuttleReviews of metropolitanshuttle.com

What a great trip! The driver was on time, knew exactly where to drop us off and exactly where to pick us up. I arranged the whole trip through email and text so I wasn’t on the phone all day. I can’t wait to use Metropolitan Shuttle again.

My only drawback is that they switched drivers on us the day of the trip and our return trip driver was 15 minutes late to pick us up.

Excelent in every way

Extremely disappointed to say the least. Was told we’d receive a 55 seater “deluxe motor coach” for our 8 hour trip but instead a 40 seater, recommissioned school bus picked us up. The bathroom was broken which was a huge issue for someone on board with a medical condition, storage was limited which caused passengers to have to hold bags on their laps, and we were told none of this beforehand. Working to get money back now but management has been very difficult to work with. Stay away if you can. There are many other bus companies out there, and this is not a company you want to work with.

I would recommend Metropolitan shuttle to friends and family, great friendly driver, clean bus, smooth ride. no problems at all

I hired Metropolitan Shuttle for a company party so we could shuttle guests back and forth from their hotel. Our driver, John, was excellent. He was professional and very personable and came early to make sure he was at the correct location. Then he patiently waited for all guests to board. I would definitely hire Metropolitan Shuttle again.

The driver was very nice and professional. She made sure that she waited until she was sure that everyone was on the bus at each destination. We were running late leaving one of our destinations and she didn't seem to mind waiting until we were ready.

Drivers were professional and timely. We used MS to shuttle hundreds of people and had very specific instructions for pick up and drop-off. Our drivers followed this to a tee and our account manager was easy to communicate with.