MetroPCSReviews of metropcs.com

I never have a problem. Bill is always the same and they let you upgrade every 90 days. All phones are affordable. Even iPhones are affordable.

Well if 1 star is bad. I would have rated them a zero!!!!!!! Worst customer service in Gaithersburg Mall. They have no idea about customer service and what how to handle their business. Rude and uneducated. And they are telling you that you are being rude to the staff. Nonsense. They wanted to call security on me?????? When they had their gate down and I couldn't get out of the stupid store????? Ohhh How I wish they would!!!!!!! Yes!!!!!! I totally called them stupid before leaving their stupid store!!!!!

Just switched to Metro Pcs a few months back, and love the service.had cricket wireless for the longest time, but the service just not what it use too be, they started to change for everything.with metro pcs call quality is great,I get lots of features and saved $10.00 a month in the process.

I ordered and paid for a pair of earphones, instead I received a Samsung Galaxy on 5 phone(disappointed) I contacted metropcs online sales department @ 1-877-603-3032 spoke with a supervisor named Chris. Explained the mix- up to him, he then told me for my inconvenience that I could keep the phone. When I'd gone to my local metropcs store to get the phone activated.. It was blocked!!!! I call this Chris guy back to let him know to unblock the phone, he asks for the imei # (as if he's going to have the phone unblocked so that I could activate it). However he only asked for this information, to later lie to me and said that "I must have misunderstood him, he can't allow for me to keep the phone". Long story short, I began speaking with another supervisor (Greg) both non English speaking idiots that knew ABSOLUTELY NOTHING about how to handle business.. Fast forward I ended up sending them the phone back, I didn't get a courtesy thank you call nothing. In fact I had to call to make certain that they received the phone. That was my first, and last dealings with those people.. DO NOT ORDER ANYTHING FROM THEM UNLESS YOU WANT TO BE DISAPPOINTED, AND HAVING TO CONSTANTLY CALL TO SPEAK WITH, AND TRY UNDERSTANDING NON- ENGLISH SPEAKING LIARS!!!!

After 2 phones in 4 months and finding the same phones $30 cheaper I am going to find a new carrier !

Wow metro pcs is awesome my phone bill was due today but my phone was out of service yesterday which is not supposed to happen . I paid my bill late so I payed a month worth $66.00 for only 12 days wich sucks that's what happens when you are waiting for your bank to send you a creditcard but anyways i call customer service and the representative was very polite very patient and he treated me as some one that he knew it was weird but I can't knock him he is doing his job and got me to pay $32 instead of $66 for this month thats not even half off i love it but I still don't forget about my $1000 visa giftcard that I won spinning the wheel metro zone stopped right when it was searching my location so that's why I gave you four stars or it would have been five

MetroPCS is A-OK with me! While other people buy all these high-priced iphones and androids, I still got my cheap little LG Leopn LTE that I got from Metro for around $50 or so about a year ago and it holding up just fine, has great functions and more durable that those high-priced phones (I see screens broke on those expensive iphones all the time, but I dropped mine several times and not a crack!). And for only $30 per month talk/text/data, you can't beat it!

I have been a very loyal customer to MetroPCS for at least 10 years. Boy, have they grown UP and have come a Very Long Way from being a provider whereby at one time Your Service would only work if You Were In A Certain Region of the State. When I first had the service back in the early 2000's out in Southern Florida, the service would work from for example, Miami up to around the Tampa area and then it would shut off until You got back into their coverage area. That Was Then, This Is Now! Today, the Service Covers practically the Whole United States which Now Includes Canada (my country) Yippee and Mexico depending on which type of Service You are paying for. Like I Said, MetroPCS has really Made Some Very Powerful and Positive Changes! In Addition, Now They Even Offer IPhone Services for the Same Price as an Android. Wow! I am Very Proud to be their Loyal Customer! I will Gladly give and provide a Very Good Reference, Letter Of Recommendation and Commendation to anybody who asks ME for one. No Problem! I want to also provide a Personal Commendation and High Recommendation to Alex out of the MetroPCS Corporate Store located at: 3700 South La Brea Avenue, Los Angeles, California 90016 who has known me for at least Seven (7) years + and has Provided ME with Outstanding and Top Class Customer Care Service whenever I need it! I also want to add an Extra Commendation and Recommendation to Richard, in their Southern California Corporate Offices for All Of His Hard Work, Patience and Efforts that he has Made and Built Towards ME at Keeping Me As His Very Happy And Loyal Customer as well! You see, it is people like Alex and Richard who Keep MetroPCS Strong, Alive, Healthy and Well! No Wonder Why They Have Been A Smash Hit For Years! I want to personally Nominate MetroPCS for The Top Cellular Provider Of The Year Award! Thank you for Your Wonderful First Rated, Number One Services That You Have Provided To Myself As Well To Millions Of Customers Out There! Sincerely yours, Howard Paul Shore Loyal MetroPCS Customer Volunteer Spokesman For The Company /HPS