MetroPCSReviews of metropcs.com

Cambie de compañía por qué estaba en otro servidor Bostmobile ellos me quitaron mi número y se lo dieron a metro pc y se lo dieron a un cliente me cambié a metro pc y la verdad llevo una semana y el internet me falla bastante sobre todo en el gimnasio cuando pongo música de YouTube music y se pausa tengo que parar de la máquina y volverlo a conectar y me dice un mensaje que me conecte al internet de gym por qué no me funciona el de metro pc. Mi familia se hiban a cambiar a metro pc pero con mi experiencia ya les digo que mejor busquen otro servidor.di una estrella pero por mi parte parte no daría ni una para mí es más importante el internet que las llamadas y los mensajes. Y no me gustó no lo recomiendo.

I've been a Customer for many years. My original & only contract shows I can pay via a check to be mailed to a Carol Stream, IL facility. No one advised me that effective Sept 2022 Metro would no longer accept checks; I mailed my check as always for the 12-15 years. My services were suspended & I got an extension for 72 hours. After that still my account was not credited & I had no service. Stacy Smalls advised me of the new policy & that I had to go to Target or Walmart to get a prepaid card in order to pay for my service or go to their store & pay cash plus $5.00! Who's heard of that.

Kiley was an amazing customer service pro.!!!she was great at all times. Definitely we will recommend her.Thank you. Kiley.you Rock!!!!

I have been a customer for the better part of 19 years. I am appalled at the intrusive ads from Metro/T-Mobile. This newest one got delivered at almost 2AM!! I'm lucky that I was still awake, because that would've woken me up!! Surprise surprise the customer call center isn't open when you're sending ridiculous ads in the MIDDLE OF THE NIGHT!!!! The most infuriating part is that I can't turn them off. I did not agree to get SALES ADS on my phone!!!!!

Well being a customer as long as I have I think that it's a lot that can be done with the Metro on Van brunt some of them are customer people and some of them are customer service good customer service SI n a was a real help he didn't want to lose his customers so he goes behind his job to make sure the customers are happy the rest of them are just game so I will make him district manager so yeah I don't lose him because he is one of the best he makes me happy when I walk in this store cuz the rest are just games thank you bye

Looks like this company sucks, which is not surprising honestly, all isp's are evil. With that said, I have to tip my hat off to them for atleast one thing! Every single metropcs branded device i've encountered willingfully unlocked themselves through the built-in "Device Unlock" program. All 4 devices still had their sim cards and where no longer in active service due to being old phones that where cast off, so your milage may vary. But compared to other carriers, thats pretty nice! So, not that bad!

Been here for 8 years, this was ok for cheap service phones, but last upgrade broke in 2 weeks, store would not help, employees are like a revolving door, besides the fact I was treated like garbage, the manager couldn't help me anymore, so went to other places and got the help, went back to store with a activation fee issue and the manager thru me out a banned me, said I was troublemaker, poor , rude, not very helpful service, I didn't even see a home address to file and send a complaint, what a joke

They deserve no stars. Worst customer service. Don’t care about customers. They are rude.