Merit AdministrationReviews of meritadministration.com

Customer service is horrible the way they talk to you is not right we are your clients you are there to be help and services. My engine went out in my Hyundai Santa Fe 2018 i have not been in my truck for month waiting on them to make a decision they found a loophole denied my Claim

I'm not sure how when you get your car service and they tell you. You have an engine oil leak and that was on 2/23 . But tell you don't worry about we will monitor it. Let fast forward on March 31 car starts smoking and this is the first sign something is wrong with your car.. Contact Merit to file a claim mind you this is the first ever after paying 2 1/2 years . It wasn't an oil leak but a cooling leak and to top it off they as for all this paperwork that of course they thought I wasn't going to have it. Paperwork was submitted after waiting a week and a half while my car sit in the shop. Only to be told they denied the claim because the vehicle was still being used after I was told it was an engine leak but turn out to be something else. Wow this is a rip off I have 6 more payments and never filed a claim. This is crazy to me the Supervisor talk to you like he don't care about a word you saying. Then threatens to hang up on you. Do not I mean DO NOT GET THIS WARRANT WITH THEM THEY WILL BE YOUR WORST NIGHTMARE!!!!!!!

Very nice over the phone they helped me get through the process of starting a claim, now I am waiting for the mechanic to let me know how much is covered. Thank you !

To be honest, steer clear of this company they are not there to help you. The sales person is very vague when he sells you their warranty definitely leaves out all the most important things that will get your claim denied. They’re very strategic in this, they very much know how to steal your money. They are not there to help you they will deny deny and then deny your claim some more and after that, they’ll just deny it again even when you get them all the paperwork needed. I’ve already put in complaints with the Better Business Bureau on these crooks. They want nothing more than your money. They are not there to help you. They are there to rob you I promise you steer clear of this company they live for money and money is all they care about and they will just steal yours right out from under you. Also they have no compassion and their customer service is awful. I’ve been trying to get them to accept my claim for a month I was told during the sales call I could keep my own mechanic and just keep up with my oil changes and I will be just fine! I’ve done and they still won’t pay my claim. They are awful awful people and they know exactly what they’re doing, again they just want your money they don’t wanna help you at all. I honestly don’t know how people like this sleep at night. They have no problems stealing your money. I honestly do believe they get joy out of robbing people again they just want to steal your money. Please don’t fall for it like I did!! They are bad bad people!!!!!!!!

Very easy to get covered on the phone. Was able to cover my husband and I cars. Glad to have it but hopefully wont have to use it! Thanks

Beware !!!!!! This is the worst company out there period… please shop around for a better warranty company . I had nothing but problems with this company . They will find a way to decline your claim. It was a complete nightmare

Very helpful on the phone, they helped me figure out what to do to make a claim. I am very grateful for the patience they showed. Thank you -Adriene

i would not recommend this warranty administration to anyone they specialize in making peoples life's hell my car has been under warranty for awhile now and just recently came across a problem with my vehicle they have done nothing but giving me the run around about a full non exist report to not have to pay for repairs if they were dedicated to there customers i feel like they would have sent someone out to were my car is being serviced and got everything they would've need to process my claim i am completely unhappy and dissatisfy with the customer service who's name Steven they are very rude and don't care about their customer or how hard it maybe without a car