customer
First time using the service
This was the first time I had to make a claim. I thought it was a little ridiculous to have to prove I had done regular oil changes when my issue had to do with my brakes. Once the company got proof I had gotten regular oil changes they approved the service. It took about 3 days for this process. I was fortunate I could continue to use my car but would have been very aggravated if I had to be without my car waiting for them to approve the service.
Response from Merit AdministrationOct 23, 2026
Hi. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.




