Merit AdministrationReviews of meritadministration.com

3.3214 reviews
Insurance
100 Mall Parkway, Suite 121, Wentzville, Missouri

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Merit Administration

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About Merit Administration

USA's Top Service Contract Claims Administration Company

Merit Administration (meritadministration.com) has 214 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: meritadministration.com
Website: meritadministration.com
Category: Insurance
Location: Wentzville, Missouri
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Merit Administration reviews

214 approved reviews, newest moderated first

carlos moreno L.
Feb 12, 2026
Satisfied customer
Theory was done in a timely manner and insurance was approved same day 👍
Response from Merit AdministrationFeb 12, 2026
Hi. Your feedback is highly appreciated. Thank you so much for the review!
AUDREY R.
Jan 31, 2026
Everything that is needed should have…
Everything that is needed should have been explained the first time.
Response from Merit AdministrationFeb 6, 2026
Hi, Audrey. Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. Please contact us at [email protected], and we’d be happy to help you out.
PABLO M.
Jan 30, 2026
Thank you
Y’all made it a walk in a park when at first I thought it was going to be difficult.
Response from Merit AdministrationFeb 6, 2026
Hi, Pablo. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Deborah B.
Jan 23, 2026
You are a rip offer
You are a rip offer, would Never recommend you! In fact, writing up a review to send to BBB and trust piolet.
Response from Merit AdministrationJan 23, 2026
Hi, Deborah. Thank you for your review. All feedback is important. We’re sorry to hear you had a negative experience. Please email [email protected] with details about your experience along with your policy number, and we will be in touch.
PAMELA S.
Jan 14, 2026
Poor service
It has been more than a month and we have still not received are reimbursement. Which should be, $99.00 for the service call and the $472.00 for repairs. Minus $75.00 for deductible. I am seriously considering canceling my plan. Very poor service and turn around time.
Response from Merit AdministrationJan 15, 2026
Hi, Pam. We always aim to provide positive experiences at all times. Is there anything we can do to make it better? Please send us an email at [email protected], and we will be in touch.
Ray
Jan 14, 2026
Honesty
Honesty, helpful, and educating.
Response from Merit AdministrationJan 14, 2026
Thank you so much for the 5-star review.
ZORAIDA G.
Jan 14, 2026
Average
The experience with this company was ok. Little slow on the approve the claim, plus maintenance proof was certified the place I do the maintenance. 2 week to get approve and another 4 more week to the shop done the job All this was week before to Thanksgiving and get back the jeep on January 2026.
Response from Merit AdministrationJan 14, 2026
Hi, Zoraida. Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. Please contact us at [email protected], and we’d be happy to help you out.
ChristineWright
Jan 10, 2026
My First Time Experience Was a Great One
I was relieved and very satisfied with how reliable Merit Administration has been in delivering. I was pleased with how they took a lot of expenses off me as I needed to have major work done on my vehicle and finding out my out of pocket was minimal compared to my overall repairs including labor. Great first time experience. I highly recommend Merit for anyone needing an extended warranty on their vehicle.
Response from Merit AdministrationJan 14, 2026
Hi, Christine. We appreciate your wonderful feedback. It's fantastic to hear that our team exceeded your expectations. If you have any further needs or questions, we’re always here to help.

Merit AdministrationReviews of meritadministration.com

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