Merit AdministrationUSA's Top Service Contract Claims Administration Company
Merit Administration (meritadministration.com) has 214 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Insurance · Eureka, Missouri
Excellent
Insurance · Kansas City, Missouri
Excellent
Insurance · Blue Springs, Missouri
Excellent
Insurance · Kansas City, Missouri
Excellent
214 approved reviews, newest moderated first
JAMES S.
The claims process can be a little slow, but overall the claim was paid and my car is back on the road.
Response from Merit AdministrationNov 7, 2025
Hi, James. We’re so happy to hear you had a great experience with our claims team! If you have any other questions or need anything else in the future, please don’t hesitate to contact us.
DEBORA S.
Dave was wonderful! He worked diligently to make sure my claim was taking care of and made the process a lot less stressful .
Response from Merit AdministrationNov 5, 2025
Hi, Debora. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Ricky R.
Its not as bad as l thought, they made it happen for. Great work you guys
Response from Merit AdministrationNov 5, 2025
Hi,Ricky. Thank you so much for the 5-star review.
Ruben M.
It took about 3weeks from the time I took it in to find if it was approved.
Response from Merit AdministrationOct 28, 2025
Hi,Ruben. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Samuel A.
I was given cordial and respectable treatment.
Response from Merit AdministrationOct 24, 2025
Hi,Samuel. Thank you so much for the 5-star review
John B.
Just the flight nurse, and the understanding of the manager, outstanding performance for me getting in touch with you and getting the job done so quickly for me. Thank you very much. I will continue to be a loyal customer.
Response from Merit AdministrationOct 14, 2025
Hi, John. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
TIM C.
Didn't fix my problem horrible warranty company wish I would have never purchased it
Response from Merit AdministrationOct 10, 2025
Hi, Tim. Thank you for your review. All feedback is important. We’re sorry to hear you had a negative experience. Please email [email protected] with details about your experience along with your policy number, and we will be in touch.
Shari N.
most of my issues were because of the extensive time the automotive company took to diagnose my car. They had my car for 10 days and only 5 hours of laor were involved, so my car rental coverage did not apply. nce it was diagnosed, I then had to provide additional information of my maintenance, which tok a couple of days. I just think it could and should have been completed in a more timely, efficient manner
Response from Merit AdministrationOct 3, 2025
Hi, Shari. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.