Merit AdministrationReviews of meritadministration.com

Not worth the money paid for this policy. Second time it has not paid for a problem withevthe car. It did pay for another problem we had withe the car which we appreciated. Will never get another extended warranty after this one expires.

Time consuming is horrible when checking in at a shop facility for service.I understand it's a process. But going through the process timing just take to long. Needs improvement with processing claims.

I believe that, on this occasion, the staff did a better job of processing the approval for my car repairs, which allowed me to get it back much sooner. I greatly appreciate this, as it makes the entire experience much less stressful; furthermore, it is reassuring to know that there are people paying attention to our issues.

My policy PAID IN FULL! Had 2 times i filed a claim and both times they were DENIED! First was a starter. Said I didn't do the proper maintenance. WHAT? what maintenance is to be done on a starter? Second was a valve issue. DENIED! Asked for a refund. Nope! They are THIEVES! No one can jump through their specific hoops to EVER have a claim paid! Save your mobey!

I want to offer a huge thank you to Matt, in claims, for being patient and very helpful. His experience and the time he took to walk me through the difficult situation with Subaru Kings Automall is valuable. Though the situation ended less than satisfactory, leaving Matt and I very disappointed with the dealership. I hope I never run into this problem again but if I do I’d hope to have Matt in my corner. And I want to thank Merit for not leaving me high and dry. After seeing how SKA behaved, you could have washed your hands of it. Thank you for staying with me.

Great experience, customer service prompt answers, easy solutions couldn’t ask for a bit of warranty was recommended to everyone. I am so happy I got it.

The customer service is very good however the technician that they sent decided that because he saw for him something looks good but the mechanic is telling him that needs to be fix he said no charge it to the owner mind that I have the insurance to be able to fix my car before it broke and no need to pay because that’s what the warranty is.

This claim was worked out between where I was having it serviced and Merit. I paid my deductible only.