MeowantReviews of meowant.com

Response from MeowantOct 14, 2026

Hi, I'm truly sorry for the frustration and the long wait. I completely understand how disappointing it must be to be told someone would follow up and then hear nothing back. I want to clarify that we don't currently have live human support available through the app, so messages sent there may not reach our team directly. However, our customer support team has already sent you an email to verify the details of your issue. Please check your inbox, including your spam or junk folder. Your litter box is still within the warranty period, and we are committed to helping you resolve this. Please reply directly to that email with any details or photos of the malfunction, and we'll move forward with a solution as quickly as possible. Thank you for your patience, and I'm sorry again for the inconvenience.

Response from MeowantOct 14, 2026

Hi, I'm truly sorry for the long wait and the frustration — I completely understand how disappointing it must be to deal with this twice. Your current order is in transit and is estimated to be delivered on October 15th. Regarding your August order, we checked the tracking and found that updates stopped on September 5th. We've already escalated this to the carrier to investigate what happened, and we'll get back to you as soon as we have more information. Thank you for letting us know about this. We'll keep you updated on both orders, and if there's anything else you need, please reply directly to this email.

Response from MeowantOct 14, 2026

Hi, I'm sorry for the concern — I understand it's worrying when you haven't received your order yet. The litter bags were temporarily out of stock, but we shipped them out as soon as the inventory was replenished. According to the tracking information, the package was delivered on October 7th. We've sent you an email with the tracking number and a screenshot of tracking information — please check your inbox, including your spam or promotions folder. If the package shows as delivered but you haven't received it, please reply to our email and let us know. We'll help you look into it right away.

Response from MeowantOct 13, 2026

Hi, I'm sorry for the long wait — I completely understand how frustrating it is to have your order take longer than expected. Due to high demand, SC10 is currently shipping in batches. Orders are being fulfilled in the order they were received, and yours is now on its way. We've sent you an email with your tracking number and the latest tracking update. You may receive it on October 14. Please check your inbox, including your spam or promotions folder. Thank you for your patience, and if you have any questions about your shipment, feel free to reply to our email and we'll help you right away.