Jenna H.
Litter box came used with cat feces on it
Meowant sent me a used litter box with cat hair, paper towel and some dried cat poop stuck to the base. I asked for a refund and customer service advised me to try cleaning the litter box. 0 stars if possible.
Response from MeowantSep 16, 2025
Hi, we are truly sorry to hear about your experience. This is absolutely unacceptable and not the standard we hold ourselves to. We take these matters very seriously and are already investigating what went wrong with your order. Our customer service team is continuing to follow up with you to ensure this issue is resolved properly. Thank you for bringing this to our attention, and please rest assured we will do our best to make things right.




