Susan
You almost got a glowing review, but then......
I was about to give you a glowing review, and then my cat clawed the soft bottom of the machine. Now it's all torn up, and now it's completely ruined. Hopefully, you have an exchange policy. I would hope you can find a stronger material that can stand up to cat claws.
Response from MeowantOct 23, 2025
Thank you for your feedback and for considering giving us a glowing review. We’re sorry to hear about the issue with the soft bottom of the machine being damaged by your cat’s claws. Please rest assured that we have already sent you a message via email with a solution that we hope will meet your satisfaction. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We appreciate your understanding and support.




