MeowantReviews of meowant.com

Response from MeowantDec 11, 2025

Hi there, Thank you for sharing your feedback, and we’re truly sorry to hear that you're having issues with the product. We checked our records, and it seems we haven't received any direct communication from you. However, we’ve already sent you an email to assist with the issue you're experiencing. Please kindly check your inbox (including your spam or junk folder) for our message. We are here to help and want to resolve this as quickly as possible. If you didn’t receive our email or have any further concerns, please feel free to reach out to us again. Thank you for your understanding, and we look forward to hearing from you soon.

Response from MeowantDec 11, 2025

Hi there, We sincerely apologize for the inconvenience you've experienced with your order. We can confirm that your order was shipped on November 28th, and we understand your frustration with the current shipping exception status. Our team is actively working with the logistics company to resolve this and get more details on the issue. We completely understand the urgency, and we're committed to providing you with an update as soon as we have more information. We will follow up via email to ensure you're kept in the loop. Thank you for your patience and understanding as we work on resolving this. If you have any further questions in the meantime, please don’t hesitate to contact us.

Response from MeowantDec 11, 2025

HHi, thank you for sharing your feedback, and we’re truly sorry to hear about the issues you're experiencing. We want to let you know that we’ve sent you a video guide on how to connect the app to your product, along with some important tips and instructions. Please take a moment to check your store messages for these resources, as they should help with setting up and registering your device. Regarding the delivery, we apologize for the location mix-up and understand how frustrating that must have been. We’ll make sure to follow up with the delivery team to ensure better accuracy in the future. If you're still having trouble or need any further assistance, please don't hesitate to reach out. We're here to help and want to make sure you get the most out of your purchase. Thank you for your understanding, and we look forward to resolving this for you!

Response from MeowantDec 11, 2025

Hi there, Thank you for your feedback, and we sincerely apologize for the delay in the shipment. We understand how frustrating it can be to not receive an update. We want to assure you that we sent an email on December 3rd informing you that your order would be shipped in two separate packages. One package has already been successfully delivered, and the second one is still in transit. We're happy to report that the remaining package is scheduled to arrive today. We truly appreciate your patience, and if you have any further concerns, please feel free to reach out. We're here to assist you!