MeowantReviews of meowant.com

Response from MeowantDec 15, 2025

Thank you so much for your detailed and thoughtful review! We’re really happy to hear that you found the litter box easy to set up and that at least one of your cats took to it right away—that’s definitely a win! You’re absolutely right that litter choice makes a big difference in how well the system performs. For best results, we recommend using a hard-clumping bentonite clay litter with low dust and medium-to-small granules, as it helps the system separate waste more effectively. We’re glad to hear that changing the litter was easy and hope the new brand works better for you. Thank you again for your recommendation and support. If you ever have questions about litter options or need any assistance, feel free to reach out—we’re always happy to help. 🐾

Response from MeowantDec 15, 2025

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience. Your support truly means a lot to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We hope you continue to enjoy the product! 😊

Response from MeowantDec 15, 2025

Thank you for sharing your honest feedback. We’re sorry to hear that the odor control hasn’t met your expectations, and we completely understand how disappointing that can be—especially when odor reduction was one of the main reasons for your purchase. We’d like to kindly check whether you are using the **deodorizing gel** that comes with the litter box, as it plays an important role in neutralizing odors. In addition, to maintain the best odor control performance, it’s necessary to **regularly dispose of the waste bag** and **clean the litter box and waste drawer on a routine basis**. Like any litter box, if waste is left for extended periods, bacteria can build up over time and cause odors. We truly appreciate your feedback, as it helps us improve both our product and customer experience. If you’d like, our support team would be happy to share some maintenance tips tailored to your usage to help reduce odors as much as possible. Please feel free to reach out—we’re here to help.

Response from MeowantDec 15, 2025

Thank you for reaching out, and we’re very sorry for the confusion and inconvenience this has caused. We completely understand how frustrating it is to be asked to leave a review before receiving your full order, and we apologize for the lack of timely communication. We’d like to clarify that the extra bags and the litter box are shipped in two separate packages. According to the latest tracking information, the litter box package is still in transit. Due to the current shipping peak season, carriers are experiencing heavier volumes, which may result in a delay of about 3 days. At this time, the litter box is expected to arrive later this week. We kindly ask for your patience, and please rest assured that we are monitoring the shipment closely. If you have any further concerns or need assistance, don’t hesitate to contact us—we’re here to help and truly appreciate your understanding.

Response from MeowantDec 15, 2025

Dear customer, thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced and completely understand how frustrating it is when the product does not function properly right out of the box. This is certainly not the experience we want our customers to have. To help us confirm the issue more quickly, you are welcome to send us a short video showing the problem with the drum and the error message. If we confirm that the unit is defective, we will arrange to send you a replacement unit immediately. If the product has already been returned, we will proceed with a full refund as soon as we receive and inspect the returned item. Please rest assured that we will handle this matter with priority and keep you informed throughout the process. We truly appreciate your patience and understanding, and we apologize again for the inconvenience. If you need any assistance, please don’t hesitate to contact us—we’re here to help.

Response from MeowantDec 15, 2025

Thank you so much for your kind feedback! We’re delighted to hear that the shipping was fast and that the product is working great for you. It’s wonderful to know that your kittens started using it right away and are enjoying it—nothing makes us happier than hearing our products are helping both pets and their owners. We’re also glad you found the package well-equipped to get started. Thank you again for taking the time to share your experience. If you have any questions or need assistance in the future, please feel free to reach out. We hope you and your kittens continue to enjoy it! 🐾