MeowantReviews of meowant.com

Response from MeowantJan 5, 2026

Dear customer, thank you for your review, and we apologize for the frustration you've encountered. We understand that the issues you mentioned regarding weight detection and self-cleaning are very important to you. After reviewing our records, it appears that we have not received any communication from you through email. However, we have already reached out to you via email and provided the necessary instructions to resolve the issue. We kindly ask that you check your inbox (including spam or junk folders) for our message, and if you haven’t received it, please let us know so we can resend it immediately. We are committed to providing excellent customer service and will ensure that your concerns are addressed as quickly as possible. We look forward to resolving this for you.

Response from MeowantJan 5, 2026

Hi there, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We’ve already sent you a message with detailed instructions on how to manually clean the litter box without requiring an internet connection. You should be able to operate the unit without Wi-Fi by simply using the manual cleaning button. Additionally, we’ve provided you with our return policy and how to proceed with the return if you wish to do so. We truly value your satisfaction, and we’re here to assist you in any way possible. Please check your store messages for all the details, and don't hesitate to reach out if you need further assistance. We apologize for any confusion and appreciate your patience.