MeowantReviews of meowant.com

Product leaks, Urine ends up underneath the product. I have been attempting to return per the websites policy and they will not allow it requesting videos of the leaking product. I have already submitted photos. The website indicates a 30 day return window which is not being honored. DO NOT PURCHASE.

Ordering was easy, website user friendly.

Great product for the cost

Update: I would love to reply to Meowant's message below but since I spent MONTHS trying to contact their customer service without results, I doubt trying again will do anything... And I'm not sure how to respond to them here. So here's the info they would need. Order number: 577180233417855329 Date of purchase: November 14, 2025 11:11am Funny how I went thru months of trying to contact them via the app and nothing came of it but there's a reply almost immediately on a public review. Regret buying this every time I have to clean it! I'm disabled so I thought this would make things easier for me but it's honestly worse! No matter what litter I use and what settings I try I still end up with sticky clumps stuck on the walls which the cats then rub against. Leaves a bunch behind because the screen holes are too big, the liner had a cut in it within a week (yes I keep claws trimmed), the weight detection has never worked correctly, I end up with litter clear across the room and stuck on the side of furniture. It's awkward to try to clean the inside of the drum so you have to pause during the cleaning cycle to adjust the drum which then stops because it says a cat is toileting and theres no way to override that on the app or on the box itself so you have to unplug it so it resets. Same problem when adding litter. Every box of litter has been difficult to pour inside so you have to pause during cleaning mode so the opening is pointing up more but as soon as it detects the extra weight it thinks it's a cat toileting and again, no way to bypass. They don't sell replacement liners and I'm pretty sure that urine is either leaking thru that cut in the liner (which I feel is unlikely since it's in the deepest part) or it seeps thru where the liner is attached to the drum since the seam is above litter level... So I have urine that's coming from the underside of the drum and going on the floor. Customer service is nonexistent. If they would actually listen and correct the design flaws then it'd be awesome. When I have to leave the house for a couple days I can come home to a clean smelling house (so long as no clumps got caught and keep the waste door open). Simple tweaks to the app would make things so much better! I'm on a very limited income and it feels like I wasted money on something that just causes me more problems. Do better!

The unit was easy to set up. Came with everything you need such as odor block, trash bags and floor mat. So far so good and at a much better price than the "other" unit of you know what I mean.

We had a minor issue and it was solved satisfactorily

Love our meowant SCO1 litter box. We have 3 adult cats and they all use the same unit with no issues. So easy to empty and no smell! We’ve had it for almost 18 months. Their customer service was so helpful when we had an issue with a replacement part that was damaged by the shipper.

I like the litter box, but the top hatch will not close. The drum will not turn. Help me fix this.