MeowantReviews of meowant.com

Response from MeowantApr 13, 2026

Hi, we’re very sorry for the frustration and understand your concern. To clarify, your order was split into three separate packages. Two of them have already been delivered, and the remaining package—which contains the additional items you mentioned—is still in transit and on its way to you. You should receive it very soon. We sincerely apologize for any confusion caused by the split shipment. We’ve also sent you the tracking information by email Thank you for your patience, and we truly appreciate the opportunity to resolve this for you.

Response from MeowantApr 13, 2026

Hi, thank you for your patience, and we’re sorry for the wait. Your second litter box is on the way. As this litter box is currently only available from our western warehouse, the shipping time is a bit longer than usual. That said, please rest assured it is in transit. We have already sent the tracking number to your email so you can follow the delivery progress. If you’re unable to locate it, please check your spam/junk folder or feel free to reach out to us and we’ll resend it right away. We truly appreciate your understanding and patience, and we’re here if you need any further assistance.

Response from MeowantApr 14, 2026

Hi, we’re very sorry to hear about your experience and understand how frustrating this must feel. We’d like to clarify that we have responded to your emails and reached out to better understand the issue you’re experiencing, as we genuinely want to help resolve it for you. In our reply, we also shared our return policy to assist with your request. The concerns you mentioned (odor, residue, and cleaning experience) are not typical, and in many cases can be improved with adjustments of cleaning time and different litter type. We’d really appreciate the opportunity to troubleshoot this with you and make things right. Please kindly check your inbox (and spam/junk folder just in case) for our previous response. If you’re still not seeing it, feel free to contact us again—we’re here and ready to help, whether that’s resolving the issue or assisting you through the return process. Thank you for your feedback, and we hope to have the chance to turn your experience around.