Christina
Very happy with the SC02!
Very happy with the SC02! We purchased our first in January, & we love it so much we bought another for my mom’s cat!

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Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Christina
Very happy with the SC02! We purchased our first in January, & we love it so much we bought another for my mom’s cat!
Max A.
WARNING the urine doesn't dry and stays in the basket semi wet and when accomulated the smell is very strong for the room where is located, also the sand gets stuck in the walls of the machine and smells so it and has to be cleaned manually very often. RETURNS: They post office price is half of the product minimum plus they charge you $50 for receiving the product (to clean if the spot minimum of sand, of course when you sent it clean there is always sand that you can't see but on the process of transportation comes out and they use that for the fee) At the end they RESALE the product and you only get very minimum back Personal experience
Response from MeowantApr 25, 2026
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Regarding usage, we have previously provided guidance to help improve performance, including regular cleaning and proper maintenance to prevent odor and residue buildup. As for your return, we would like to clarify that our policy requires items to be cleaned and returned in like-new condition. Upon inspection, the returned product showed visible signs of use. Based on this, the refund has not yet been processed, as we are still awaiting your confirmation to proceed according to the return policy. We understand this may be disappointing and appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out.
Joy
Cat litter box was back ordered and no one communicated with me. Order shipped but only received the bags and odor pouches. I still haven’t received the actual litter box. I’ve sent message with no response. I ordered on April 6. They promise to ship in 48hrs. It’s now April 23 and I’m still waiting for the litter box to be delivered
Response from MeowantApr 24, 2026
Hi, thank you for your feedback, and we sincerely apologize for the frustration caused by the delay. We contacted you on April 7 to inform you that the cat litter box was backordered, and it was expected to arrive within 10–15 days. As soon as it became available, we shipped it immediately. The litter box was sent separately from the bags and odor pouches. We also replied to your email with the tracking number, and according to the carrier, your package should be delivered within one day. Please check your inbox for the tracking details. We appreciate your patience and understanding, and we’re here to assist if you need any further help.
Matthew
I still have not received my SC09. I received the bags for it. I have sent two requests for an update on the order, but still have not received an answer. The SC09 is now two weeks later than they indicated at the time of purchase.
Response from MeowantApr 24, 2026
Hi, thank you for your feedback, and we sincerely apologize for the delay. Due to a high volume of orders, some shipments have experienced processing delays. We want to let you know that your order has already been shipped, and we have sent you an email with the tracking information and estimated delivery date. You will receive it soon. Please check your inbox for the details, and feel free to reach out if you need any further assistance. We appreciate your patience and understanding.
Brooke
I am still waiting on my product. Tracking is in Chinese, so no idea what is going on. These item take a long time to arrive.
Response from MeowantApr 24, 2026
Hi, thank you for your feedback, and we apologize for any confusion regarding your order. We have already sent you an email with the tracking number and the estimated delivery date. Please check your inbox for the details. We appreciate your patience, and if you have any further questions or need assistance, please don’t hesitate to reach out.
Wendy G.
I appreciated how quickly my new smart cat litter box came! I already have a Meowant box and love the convenience as well as the reasonable price. I'll never scoop litter again!
Courtney
My boy cats LOVE these boxes. My girl cat? She's a turd, won't go in them for nothing. The company is very responsive, my order was out of stock so they emailed to ask if I wanted to wait for it or a refund. That's great CS. If there's an issue tho, it's a big hubbabaloo to get help under warranty. All in all tho, with the discounts, these boxes are worth every cent.
D R.
Great product and great customer service!I accidentaly ordered 2 machines instead of one and they were able to cancel one and refund my money. Great communication from customer support! I now have 4 machines and have given 2 as gifts. I've used Litter Robots 1 thru 3 and the Cat Genie. For me, the Meowant machines are the quietest and the easiest to maintain. I even convinced a friend in Greece to buy one!