MeowantReviews of meowant.com

Response from MeowantOct 10, 2026

Hi, I completely understand your frustration. The bags were out of stock for a period, which is why the order was delayed. We did send a backorder notification at the time, and once the stock arrived, the order was shipped out with a shipping confirmation email. According to the tracking, the package was delivered on October 9. That said, I know the review request shouldn't have gone out before your order arrived, and I apologize for the poor timing. I'll also flag this with our team so it doesn't happen again. If you haven't received the package despite the tracking showing delivered, please let me know and I'll look into it right away.

Response from MeowantOct 10, 2026

Hi, I'm sorry for the delayed response, and I understand how frustrating it is to have a leaking unit and not hear back. We've already replied to your emails and are looking into the situation. Please check your inbox, including the spam or promotions folder, and reply directly to our message so we can continue assisting you. In the meantime, if you could share a photo or short video showing where the leak is occurring, that would help us assess it more quickly.

Response from MeowantOct 10, 2026

Hi, I'm sorry for the inconvenience caused. The bags were out of stock for a period, which caused the delay. They've arrived recently and have been shipped out. We sent the tracking number and estimated delivery date by email — please check your inbox, including the spam or promotions folder. In the meantime, your litter box was delivered on September 22 and came with a complimentary box of bags, so you can use those while you wait. If there is any question in using the litter box, please feel free to contact us.

Response from MeowantOct 10, 2026

Hi, I'm sorry for the frustration — I completely understand why you'd be disappointed, especially after choosing this model specifically for your Maine Coons. I also want to clarify the response you received. The message saying we were "too busy to answer immediately" was an automated system reply, not a response from our team. A real person from our customer service has already replied to your email — it may have landed in your spam or promotions folder, so please take a quick look there. Our litter box does not have an automatic litter-dispensing or refill function, and this hasn't been something we've advertised as a feature. I'm sorry it didn't match what you were expecting — that's genuinely not the experience we want anyone to have. If you'd still like to give the unit a try, I'm happy to walk you through the setup — but if it's simply not the right fit, I'll help make the return as smooth as possible.