Thanks, again, to you and your company for your support and quick responses to my needs in the final assembly of my new electric tricycle. The videos were a great help. I am most pleased with the tricycle and am enjoying riding it. I would highly recommend this company and its service.
Jim in Wisconsin
HD
Harold D.
MO Breeze Pro
Received the first of August a Breeze Pro and had a couple of defects The support team was awesome and resolved both of them quickly. I really appreciate that Carter emailed me to check to see if everything was working after a month of use. Not many companies do this, MeetOne this is a PLUS for customer service.
DH
Debbie H.
I’ll upgrade to 5 stars once we’ve ridden it more!!
A 4 star review from me is as good as a 5 star review. I tend to always leave room for improvement ;-) That being said, our boxes arrived undamaged, albeit 3 days apart. Assembly was fairly straightforward. I do see room for improvement on the instructions. But, for the most part, it was a fairly easy job. The trike itself has exceeded expectations. We have done about 75km between my husband and myself, without any issues. We bought an off brand upgraded seat, but after installation, decided it wasn’t for us, and we now have the regular seat re-installed. It’s comfortable - and we are taller, heavier people. Time will tell if the trike holds up, but it honestly looks well made, feels well made, rides well made, and the assisted levels all work really well. We are very pleased with our purchase.
**We did notice a stripped part (couldn’t tighten 1 screw for love not money). We contacted MeetOne and were asked to send a video, which we did. A replacement part was sent and received very quickly, and now all is well. I found customer service to be quick and polite. We emailed them.
AL
Alan
Have received and enjoying my Meet One…
Have received and enjoying my Meet One Breeze Pro. I had a couple of questions and needed some help on issues. In each case, I received a response back much quicker than I could have hoped for. And each time received the help and instructions needed.
It really makes you feel like you made the right choice on your purchase!
Thanks Guys, for being there!
Satisfied Customer!!
CL
Chuck L.
Great Company Support
I manage a bike shop in the Southeast, and we recently received a trike from a customer with an electrical issue. MeetOne initially referred the customer to us, and the company reached out to me to make sure I had what I needed to resolve the issue. They sent me a box of hardware that would be most likely at fault. I was able to identify and swap the faulty part, and then MeetOne reached back out to again to see if I was able to get the trike rolling with what they sent--which I was. Great follow up by the crew at MeetOne. Thanks guys!
JR
Jay Richard M.
All good things, in all good time!
My experience was a two month test of my patience and anticipation., which I was originally told I would have the bike in 7-10 days. So my frustration was mounting. Once I finally got the trike and then a week later the oarts, I began the assembly of a supposed last 10% of assembly. My frustration still mounting, however throughout the ordeal, I was kept up on progress as well as answering any questions I had, and I had quite a few!
Once I was finalky able to test ride my new Breeze Pro, I felt relieved, and very impressed with the quality of the trike. I’m excited to take a real ride now that batteries are fully charged and the trike is road ready!
I was upset with the fact that it took as long as it did, but I must say that the communication and support has been exceptional, and I feel confident that I did make the right decision to go with Meet One! Thank you all for your efforts!
DF
Della F.
Excellent product and excellent product…
Excellent product and excellent product support during our trike build.
Support Emails and questions were promptly met with additional information in a very timely manner.
IM
isidro M.
I’m really happy with the product and…
I’m really happy with the product and the service they provide.