Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Andrew C.
Terrible experience. Misinformation, wrong equipment delivered, late equipment, bad delivery dates, no compensation for gross errors equipment that seems used NO VETERAN CONSIDERATIONS
Response from Med MartNov 23, 2021
Andrew, I am sincerely sorry this is the experience you had. We truly value all of our customers and strive for a positive customer experience. If there is anything further you need assistance with, please let us know. MedMart Team
Oliver D.
Takes to long to receive item.
Response from Med MartNov 19, 2021
Thank you for your feedback and your patience. As I am sure you are seeing elsewhere-all businesses are battling delays in production and freight/shipping. We appreciate all of our customers patience as we navigate these challenging times. We know how important the equipment we sell is for our customers, we are doing everything we can to give accurate lead times and increasing communication with our customers. Thank you, MedMart Team
Sylvan W.
order indicated to ship Nov 15 however it has not and an email to the Helpdesk has gone unanswered to this point
Response from Med MartNov 29, 2021
Sylvan, I sincerely apologize in the delay. It appears you have spoken with a representative and you should have tracking on your unit. We hope that once you receive your unit you will be satisfied and may reconsider your review. Thank you, MedMart Team
Billy W.
I placed my order over the phone and found my questions and concerns were answered and addressed. I found the person I was talking with to be pleasant, kind and well informed concerning what I was ordering .
Dennis S.
I was very pleased the way they handled the order with me. Kristen was real helpful with me on product l was buying .
Jane W.
I am very pleased with Kristen's expert assistantance. She spoke very clearly so I could take in all she was telling me. She was very patient when I had so many questions and answered every one throughly with ease. I can't wait to receive my scooter. Thank you Kristen and the med mart team for such a fantastic experience. Jane W. Harleysville PA
Melinda
When I spoke with Ashley this morning she very efficiently took my order. The evening before I spoke at length with Julie, the sales manager. She really took the time to understand our needs and point us to the right product and accessory decisions. We are very grateful.
Jack T.
Excellent service and Delivery
