Linde H.
The ease of ordering off the web site…
The ease of ordering off the web site is great, the price is also good, if there was anything to complain about it would be that we have to wait until January to receive it

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Linde H.
The ease of ordering off the web site is great, the price is also good, if there was anything to complain about it would be that we have to wait until January to receive it
Silvia G.
I like the payments and how eazy it is ..
Rogar F.
Ordered and paid in full for an order was told in stocks 7 to 10 day delivery after 2 weeks and 8 calls all ways told same lie some o e will call in 24 hours a lie evey one in the company even management tells you now they say they need 16 more days to pick the order sales was to call me yesterday with an update another lie no calls. Very very poor service great and taking money then ignore you
Response from Med MartNov 23, 2021
Rogar, I sincerely apologize for this delay. I can assure you we are not trying to be dishonest. Things change so quickly, we are doing the best to keep the website current on lead times. As I am sure you can understand, production continues to be affected. I was able to check in with the manufacturer and your sales person, and everything is in line with the last update you received. We appreciate your business. Thank you, MedMart Team
Linda L.
Product came promptly and assembly was easy. Is just what I will need facing upcoming knee replacement. I recommend.
Harrison W.
The customer service stinks!! No matter what prompt is chosen, nobody ever returns the phone message !! I have left countless messages asking why I received a different product instead of what I ordered. No response! Later in the day someone finally got back to me and explained why the item was changed but it virtually was the same unit, just with increased weight capacity. Just started to assemble the unit but now missing some critically needed screws to attach the battery pack! They said they will have the manufacturer send them overnight.
Response from Med MartNov 16, 2021
Mr. Walker, Thank you for your feedback. I show you placed your order on 11/9, the product shipped 11/10 and was delivered on 11/14. This review came in on 11/15, a day after the product was delivered, if you do not have your product, please let us know right away at [email protected]. If you did receive your product, I hope you will reconsider this review as the this product was delivered timely. Thank you, MedMart Team
Dean
Delivery time from when order was placed was outstanding! The delivery company called to confirm delivery day and approximate time. Our power hoyer lift arrived on time, fully assembled in the box. All we had to do was charge and go. We are BEYOND happy and impressed with the power hoyer lift that we purchased. Definitely a great value.
Nancy B.
Your service was great . The messages I got where up to date The scooter came 2 days later, but e mails kept me informed. Thank You again wonderful service
Gleiver Perez A.
I could make it so fast!! I am so happy with my purchased