Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sharon H.
Very nice to do business with you.
Response from Med MartFeb 18, 2026
Hi Sharon, Thank you for the 5-stars! It was so great to do business with you as well and we truly appreciate your support in Med Mart. We hope to work with you again in the future. Thanks, Team Med Mart
Johnny w H.
Price a quote off price
Response from Med MartFeb 18, 2026
Hi Johnny, Thank you for the 5-star review! We are happy to hear you got the right price for your product and we truly appreciate your business. Thanks, Team Med Mart
Kelly C.
Your salesman said it would ship in 7 to 10 days still has not shipped
Response from Med MartFeb 18, 2026
Hi Kelly, Thank you for bringing this to our attention. We truly apologize that you were told one timeframe from our sales rep and your item has still not shipped. There often are times where there are delays with manufacturers that are out of our control, but we would be happy to give you an update on your order if you'd like to reach out to [email protected]. Thanks, Team Med Mart
Jenn
Great customer service with quick response to all my needs.
Response from Med MartFeb 18, 2026
Hi Jenn, Thank you for taking the time to provide your feedback! It's wonderful to hear that you were able to get quick responses from our customer service team to get all of your questions answered. We appreciate your support! Thanks, Team Med Mart
Audrey J.
The sales expert was knowledgeable, friendly and professional. Great suggestions.
Response from Med MartFeb 18, 2026
Hi Audrey, Thank you for the 5-star review! It's so nice to hear that your sales expert was knowledgeable, friendly and professional. This type of service is what we strive for and we're happy to know that you got to experience it! Thanks, Team Med Mart
Elaine T.
Customer Service was very helpful but now Its a week later and my item has not been shipped.
Response from Med MartFeb 18, 2026
Hi Elaine, Thank you for taking the time to leave a review. It's great to hear that you received such helpful customer service! We understand your frustration with the delay in your item being shipped and apologize that this happened. Please don't hesitate to reach out to get an update on your shipping status. Thanks, Team Med Mart
Judith K.
Stacy was very knowledgeable about the bed we ordered. When making selections about the bed we wanted, she was able to give scenarios about past customer experience. She was friendly, kind and helpful when I had a question. Thank you for your support in choosing a bed for my mom.
Response from Med MartFeb 18, 2026
Hi Judith, Thank you for taking the time to describe your experience. We’re so glad Stacy was able to guide you through the selection process with clear explanations and real-world scenarios from past customer experiences. It’s wonderful to hear she was knowledgeable, friendly, and supportive throughout the process. This type of service is so important, especially when it's for a loved one. Thanks, Team Med Mart
DAVID J L.
Darrell was completely friendly and helpful. It is rare to find someone in customer service so positive and patient. In todays world, dominated by impersonal service and AI creep, I’m glad people like Darrell are there Dave Lyons Virginia
Response from Med MartFeb 18, 2026
Hi Dave, Thank you for taking the time to share this. We’re so glad to hear that Darrell made such a positive impression. Personal, thoughtful support is something we intentionally prioritize, and it’s wonderful to know that came through in your experience. We’ll be sure Darrell sees your kind words. Thank you for your support in Med Mart. Thanks, Team Med Mart
