Bruce B.
Great dealing with Med Mart, sales and support!
I had a great experience with Med Mart. I had to order an air pump for a hospital bed. The representative, Kristan, was extremely helpful, courteous, knowledgeable and most customer focused. Once I received the air pump and mattress, I encountered a problem with it filling up with air. I contacted Med Mart to let them know about the problem and within an hour, Robert called me and told me what I needed to do. His instructions where better than any YouTube or Owner's manual. His instructions were clear, easy to follow and precise. The pump and mattress are now 100% functioning. Thank you Med Mart, thank you Kristan thank you Robert, and if it were up to me, I would PROMOTE (and reward) ROBERT immediately! Please accept my heartfelt thank you from me and my Centenarian mom!
Response from Med MartFeb 26, 2026
Hi Bruce, Thank you for sharing your experience! We’re so glad we could assist you with ordering the air pump for your hospital bed. Kristan will truly appreciate your kind words. It means a great deal to hear that your experience stood out among other medical/DME suppliers you’ve contacted. Thank you for choosing Med Mart, and please don’t hesitate to reach out if we can assist you again in the future! Thanks, Team Med Mart


