Med MartReviews of medmartonline.com

Website was very easy to navigate. Pricing and refund policy was very clear.

Sales rep Daryl was very helpful, worth calling instead of doing everything online. Chair arrived as promised. The only hiccup was the customer service people didn't have the same delivery information about the order that Daryl had. They transferred me to him and he was right and followed up to keep me informed.

Buying experience was easy. I was able to purchase a new wheelchair for my Dad very quickly. The delivery was a fast 2 days.

She was not knowledgeable about the product and it felt like she really didn't care if she made a sale one way or the other. Borderline sarcasm. I have made other purchases from this company before. there was a guy who was very helpful and I really enjoyed. I think I spoke with this girl before and she had the same type attitude. These items are very expensive. I have had better customer service buying a hot dog. She must be the owner's kid or something because she doesn't worry about her job

They were so helpful and love my item. Great price!

I was looking for the GoGo Elite Traveller 3 wheel scooter but was unable to find it with a delivery date sooner than 2-3 months. I needed something faster and your salesperson Lynn helped me purchase the Sport model. The inventory showed that there was only one left so she called me back after verifying that it was indeed in stock. She also had them hold it for hold while she got back to me to place the order. I very much appreciated the extra steps she took to help me and my husband. The scooter arrived 8 days later and it has been life changing for my husband. The smile on his face is priceless as he rides around enjoying his new found freedom. Thanks for everything.

You are doing great...

Disappointed, I purchase a lift chair on 09/2021 for my husband who is 6'3 220lbs, the lift chair is paramount with his transfer. On 12/04/2020 the chair stopped lifting. I contacted your company on the following Monday, 12/06 who sent my information to a tech. The tech called and after troubleshooting he stated that he would send a report to your company for a new remote. I have contacted your company several times, with no further information I contacted the tech who advised that his report/email was sent on 12/06/2021. I contact the company again and spoke to Ana who advised the tech hadn't order the part. Finally on 12/21 Sandra from the helpdesk emailed and asked for the serial number which I emailed on 12/22. I have not received any update to this day. I'm so disappointed, my husband had a lift chair that I purchased from wayfair that was working just fine. I just wanted to get him a bigger sleep chair. How can a company that is suppose to cater to the disable take so long to resolve issue or at least keep in contact with the consumer. I have several other devices to purchase (wheelchair/bed) but I will never purchase another item from here. Customer Service should be a priority.