Lars E.
Ordering Experience of Hospital Bed
The person taking my order for a Carroll CS7 Hi-Low Hospital Bed was knowledgeable about this bed and helped me understand the features.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Lars E.
The person taking my order for a Carroll CS7 Hi-Low Hospital Bed was knowledgeable about this bed and helped me understand the features.
James O.
Works well. Did make things a bit more narrow & it took a second to adjust, but we are grateful to have a less expensive option to assist my parents with using the existing shower. We did pay to install it, so I can't speak to the difficulty level, but they did a great job in a good amount of time.
LAD
Our Representative was very helpful and informed on the products we had interest in. Stacy was able to help us make a difficult decision with confidence. She let us know what products were available for immediate shipping and which items were on backorder. She even shared a surprising bonus with us, free shipping and a free harness with purchase. Thank you Stacy!
Bill
kirsten was very helpful and kind
Keith R.
Great Service, scooter was delivered faster than expected.
Leslie P.
Ordered lift chair. Phone rep lied about delivery date by 5 months. Was told I needed to pay $275 extra to get chair from truck into house. Delivery had no notice of this, I begged for help to get chair in from rain to garage, paid cash. Medmart promised delivery refund but has not come after 2 months. Chair worked exactly 1 month. Waiting in limbo for backordered part. My 80 mother who needs chair to sleep and elevate has useless equipment. Medmart took down negative review I wrote on their site. Viva Radiance is bad chair do not buy, do not use med mart. We are stuck and out over $2000, we still need to physically lift her and elevate her legs every day. I can’t afford to just buy another.
John M.
Ordered a lift, gave false expectations, and delivery days, couldn’t get through to customer service
Response from Med MartJul 22, 2022
Hi there, You placed your order on Saturday the 16th. I took a moment and listened to the call with your sales rep over the weekend, and she advised you that nothing would be processed until Monday, the next business day the 18th. Tracking shows your order is out for delivery today. I didn't see any calls to us that were unanswered but see where customer service has been emailing back and forth for this order assisting through the week. Hopefully you're getting those replies or perhaps it's someone else helping and you were unaware but we're here by phone for customer service 9am - 5pm EST Mon-Fri and Saturday 10am - 4pm. Your sales rep, Stacey, is available by phone during those hours also. Thank you and kind regards.
Gloria G.
Mr. Ramos was very helpful with putting my order together. I would recommend him to everyone.
Response from Med MartJul 22, 2022
I am letting Sergio know right now! We're lucky to have him and really appreciate you taking the time to let us know about your experience with him. Thank you!