ALBERT I.
Nitro DLX Luxury
Great Experience Easy Check Out Also we were happy with the explanation of the product, Thanks Kindly.... Mr. Albert Irizarry

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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ALBERT I.
Great Experience Easy Check Out Also we were happy with the explanation of the product, Thanks Kindly.... Mr. Albert Irizarry
Gail
Sergio was very kind and helpful.
Dwight D.
Purchase was easy, sale person had to chase down information of item I had a question about. Was not able to answer all questions and add picture does not show the item that you purchase.
cyrus Y.
Don’t buy from them. I cancelled the same day I ordered and yet they are going to charge me 20% to 25% restocking fee. Don’t buy from them. I am going to make sure I post this on facebook too.
Response from Med MartOct 12, 2022
I am sorry of your dissatisfaction of our return policy. We are very transparent about our return policy. The products we sell are needed promptly, so we fulfill orders a fast as possible. Once the product ships, it is subject to return fees. Thank you, Medmart Team
Scott B.
I found my first call to company quite short with not many questions on salesperson part. I asked about an electric patient lift she gave me a price in $2200 range and I said thanks and hung up. Went on chat which was a little better because he asked questions on patient. But seemed a little abrupt on any additional questions I asked , and made a statement like "I already told you". But overall was professional. Then I made a call on cost of expedited shipping and it's cost. And girl said there was none. But when I placed my order, sure enough there it was. Place order and took forever for it accept "discount promo" and said no free sling which was suppose to be a bonus gift. Had to start over again. It just all felt to business like and un empathetic towards a man taking care of his dying wife. So now we will see if product arrives in timely manor undamaged and works as designed and sales tax gets refunded.Update. Equipment arrived as described with fee sling. The refunded of sles tax has come through, but it took longer than originally told.
Response from Med MartOct 12, 2022
According to our records your lift was delivered on 10/5, tax was refunded and the sling was free of charge as advertised. I hope the final step of your experience was to your satisfaction and you may reconsider your review. I truly believe all of our staff are here to help people and really care about our customers and I am sorry if this was not portrayed in your interactions with the sales associate. Please let us know if we can be of further assistance in the future. Thank you, Medmart Team
Victor N.
I purchased the Open Box model and kept my fingers crossed. When it arrived a week later (quick shipping!), I was somewhat surprised that it was packaged well and looked brand new. The wheelchair itself was easy to put together and had many, if not all, of the features I was looking for. I would purchase from Med Mart again and recommend them without reservations.
Mary S.
So far so good… Julie was so helpful! She answered every question and helped me pick out products that will work.
Beverly S.
I spoke to Mike Poole a few weeks ago about the 15 lb wheelchair. He gave me all the info & I told him I would get back with him at end of the month. Today came & with lots more questions to ask him. He answered all my questions, gave ideas about holding onto the folding part of the wheelchair. I'm now waiting for it to arrive soon. Mike was very polite, understanding, & knew his product. That was a big help to me!!!!!