Med MartReviews of medmartonline.com

Response from Med MartAug 14, 2024

Hi there, your order has not been charged nor processed yet. A sales rep has been attempting to reach you in regards and needs to speak with you. I see the emails correspondence about this international order however this is our policy for flagged orders. Please call in to 888-260-4430 x1 and speak with the 1st available sales rep for assistance. Our business hours are Monday-Friday 9am-8pm EST and Saturday 10am-4pm EST. Thank you and kind regards.

Response from Med MartSep 7, 2024

We appreciate your kind words and are glad you found the price to be great for what you were looking for.

Response from Med MartSep 7, 2024

Thank you for your positive review and for taking the time to share your feedback. We appreciate you highlighting the website's strengths. We're always striving to improve our offerings and will take your comments about the material colors into consideration.

Response from Med MartAug 14, 2024

Good morning, We take this kind of feedback very seriously. As a family-owned company, staff members and family of our own with disabilities, a customer base served for over 40 years, we strive to provide the timeliest service and processing of orders as possible. I dissected the history of this request and from everything that I'm able to find we received a request on Aug 5th that was replied to on Aug 7th. We provided a company contact for any labor services needed. We requested a quote from the manufacturer, we were provided that quote within 3 business days and the order for the parts was paid for and placed with us yesterday, 8/13. We immediately sent the order over for the part order to be fulfilled and are awaiting tracking which will be sent to the email on the order when generated. That should be today or tomorrow typically! Please let us know if we can help further in any way, thank you!