Donna
solved my problem
the person I spoke to was so helpful. Tim Fuller was so caring about my need to take care of my husband at home. the sarah stedy is great

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Donna
the person I spoke to was so helpful. Tim Fuller was so caring about my need to take care of my husband at home. the sarah stedy is great
Robert P.
Great service
Marcia S.
Warm and friendly and knowledgeable! I am not used to using internet so I was afraid. Lynn at extension 9 was so understanding. If I need more medical equipment Med Mart will be my source
John R.
Med Mart representatives were very informed and quick to answer all my questions. I am very pleased with my bed purchase. They were swift to respond to any issues I had. I would highly recommend this company.
Diane N.
I was expecting my delivery today. I opened my email to track the delivery and its been pushed back a day. I was supper excited because I've been trying to get a seat replacement for my walker for over a year now. I finally found that your company. I was ecstatic! Happy you had the product I needed, but disappointed about the delivery service.
Response from Med MartSep 7, 2024
We understand your frustration with the delayed delivery. We strive to provide timely service and apologize for the inconvenience this has caused. We appreciate your patience and understanding as we work to ensure your order arrives as soon as possible. We are glad we could provide the seat replacement you needed.
Hasmik B.
Sales representatives was very helpful
A Hot MS -Brittany Q.
Purchased mobility scooter with this company. The day it arrived I realized it was too heavy for me to lift on my own living with multiple sclerosis. Three or four days later, I contacted the company to start the cancellation process only to be told that somebody would contact me back, and nobody did. I kept trying to get an update with no response and then got in touch with the finance company. Only to be told from the finance company that is supervisor was also reaching out to Med regarding the cancellation and return because it was too heavy for me to lift on my own with my disability. Almost a month and a half later I still don’t have any update and every time I email nobody responds. The finance company has also been trying to communicate with Med only to get no response. Now I’m being told that it’s not eligible for a return and I’m stuck with a device that I have to pay thousands of dollars for when I can’t even physically move it. This is absolutely unacceptable. Somebody dropped the ball and made a huge mistake and now I’m the one cleaning up the mess? Absolutely unacceptable and I will be reporting the company until this is resolved
Response from Med MartSep 7, 2024
We understand your frustration and apologize for the difficulties you've experienced. We value your business and are committed to providing excellent customer service. We are reviewing your situation and will reach out to you directly to discuss your concerns.
Roselee G.
The kindness of Stacy with all our questions and concerns. She was so very pleasant and patient with us.