Med MartReviews of medmartonline.com

Very good very good very good

Thanks for great support and explanation of product.

Purchased on Line. Asked several questions prior to purchase and assistant was very helpful. My father loves his scooter and the new freedom it provides. Shipping was faster than I expected. Quality of scooter is great. Easy to operate for my 90 year old father who suffered a masive stroke in March of this year. He has very limited use of left arm and hand. He is able to handle this scooter with ease. Haven't seen him smile this much since prior to his stroke.

Order for corrected chair October 5, 2024 (original order was in September 2024) .... FedEx arrived with WRONG chair, I refused it, chair sent back immediately on that truck .... Driver had it on his truck ... I did NOT take possession of it .... Right then, I called Med-Mart to tell them of the situation, and asked them to remake chair with correct configuration. Been a nightmare trying to get anyone to call me back ... Been 40 days since first chair sent back on order .... Has been 17 days since I asked Julie Bell/Kristin, Managers from Med-Mart, to call me back with a SHIPPED order confirmation of the correct chair configuration .... Getting the run-around The order still has NOT been placed, 17 days later ... Takes only a few minutes to submit an order to Quickie, the chair makers, who then will take some time to create the correct vehicle Med Mart has my money .... This is OUT OF MY POCKET, not insurance!!!!! .... I have no chair .... As a paraplegic, I need chair transport for mobility ... Why can't one of these Managers pick up a phone and confirm the order is in process to me? .... Nope, only ME doing ALL the calling, but Manager is never available .... I have called EVERY day, and only talk to a receptionist who can only "email" the bosses .... Frustrated and stranded .... Original order was in September, it is now November 10th .... Debra

They billed me for two jazzy carbon electric chairs and said it would be delivered on Nov. 7 or 8. No chairs were delivered, but they charged my credit card the entire $5,106 - with no product. I looked at my account and it doesn't even show that I ordered the chairs!

Kristan…as always helped a lot!

Sean was very informative and helpful

The information I received when I asked for it.