Jim P.
Sean was absolutely awesome!!!
Sean was absolutely awesome!!!

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jim P.
Sean was absolutely awesome!!!
Sequoia P.
Andre Griffin at MedMart in Cincinnati gave me wonderful guidance in purchasing a U-Step 2 walker. I was looking for a rollator. I had never heard of U-Step, but he pointed out how it would suit my specific needs. He spent a lot of time with us including how we could reduce the price. I couldn't have asked for a more attentive and considerate service rep
Willie M.
Missing parts.inform them last week was told would contact me by email, have yet to hear back and all it was a couple screws (hardware) Thank you for your kind words,I still have not received the hardware Thank you Looking forward to receiving my parts
Response from Med MartMar 16, 2025
EDIT** 3/17 I see we provided tracking for the missing parts to you via email on 3/12 and I show the delivery is expected for tomorrow 3/18 between 2 and 6pm. Please contact us again should you need any further assistance. I do want to offer our apologies again for the frustrations you've experienced. We understand your frustration with the missing parts and the lack of communication. We apologize for the inconvenience and the delay in responding to your email. We value your feedback and will use it to improve our customer service.
JAMES M.
Easy to navigate website. Also product purchase price was very competitive translating to good value
Eunice B.
My request were address immediately that speaks volume. Darrell was excellent and very informative and helpful. Thank you.
Response from Med MartMar 16, 2025
We are thrilled to hear about your positive experience. It's wonderful to know that your request was addressed promptly and that Darrell provided such excellent service. We appreciate your kind words and are glad you found him informative and helpful.
Medhat E.
Customer service representative could not give me any information regarding my order as to how long to deliver, or to ship or even how soon I would know this information. He sound agitated maybe he did have his coffee yet or whatever, but he was kind of impatient. Bad attitude.
Response from Med MartMar 16, 2025
We understand your frustration with the experience you had. We strive to provide excellent customer service and it is disappointing to hear that your interaction did not meet your expectations. We value your feedback and will use it to improve our training and ensure that our representatives are providing the best possible service to our customers.
Lorraine J.
Stacy was very helpful in helping me navigate my purchase. She explained everything and was very polite and cheerful. This is actually my second purchase from Med Mart and have had no problems. If necessary, I will definitely use Med Mart again.
Response from Med MartMar 16, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with Stacy. It's wonderful to know that you've had such great experiences with our team and our products. We strive to provide excellent customer service and are glad that Stacy was able to assist you with your purchase. We value your continued support and hope to see you again soon.
Robert T.
Got good Advive and helpful support