Med MartReviews of medmartonline.com

4.310,501 reviews
Physical Aids
10780 Reading Road, Cincinnati, Ohio

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Med Mart

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About Med Mart

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.

Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: medmartonline.com
Website: medmartonline.com
Category: Physical Aids
Location: Cincinnati, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Med Mart reviews

10,501 approved reviews, newest moderated first

Patricia K.
Oct 29, 2025
Return policy
I didn’t know there is a 7 day return policy and the chair size that was recommended to me from the sales person is too small. So just beware and measure for your purchase and not go by height and weight.
Response from Med MartOct 30, 2025
Hi Patricia, Thank you for sharing your experience. We’re sorry to hear the recommended chair size wasn’t the right fit. We encourage customers to reach out to our team if they need guidance on sizing or exchanges, we’re always happy to help! Thanks, Team Med Mart
Paulette
Oct 29, 2025
Thank you
The chat was easy, and shortly following the chat Lynn reached out to me by phone, and assisted me in being able to order the product. Lynn was very helpful, understanding, and professional. I could not have asked for better service. Thank you Lynn
Response from Med MartOct 30, 2025
Hi Paulette, Thank you for sharing your experience! We’re so glad Lynn could provide helpful, understanding, and professional support to make your order easy. We’ll be sure to pass along your kind words! Thanks, Team Med Mart
Fred C.
Oct 28, 2025
Easy to order off your web site
Easy to order off your web site. Tristan was very easy to understand and completed my order quickly.
Response from Med MartOct 30, 2025
Hi Fred, Thanks for taking the time to leave a review! We are delighted to hear that you were able to easily order from our website and that Tristan was able to assist you throughout the process. We appreciate your business! Thanks, Team Med Mart
Tanis W.
Oct 28, 2025
I have been looking at different stair…
I have been looking at different stair glides for my mother. The thing that set the Harmer Pinnacle apart was the folding rail at the bottom. I have a doorway at the bottom and this would be a game changer. I spoke with Darrel who was very knowledgable, friendly and helpful. I told him I wanted to check with another company again and he did not pressure me to buy now. He was very responsive to my calls and emails. I am confident that he will be able to help me out if any issues arise once the stair lift arrives.
Response from Med MartOct 30, 2025
Hi Tanis, Thank you for sharing your experience! We’re so glad Darrel could provide knowledgeable, friendly, and helpful guidance while you explored the Harmer Pinnacle. We love that the folding rail feature will be a game changer for your doorway, and we’re confident Darrel will be there to support you every step of the way once your stair lift arrives. Thanks, Team Med Mart
Tod S.
Oct 27, 2025
Good selection.
Easy to order and great selection with transparent pricing .
Response from Med MartOct 30, 2025
Hi Tod, Thanks for the 5-star review! We're happy to know that you were able to find exactly what you were looking for from our variety of products. Thanks for your purchase! Best, Team Med Mart
Joan F.
Oct 27, 2025
Choosing proper lift chair
Lynn helped me choose the best lift chair for me. She’s so professional and knowledgeable, she made it so easy to choose from your company.
Response from Med MartOct 30, 2025
Hi Joan, Thank you for sharing your experience! We’re thrilled Lynn could help you find the perfect lift chair. Her professionalism and knowledge make all the difference, and we’re so glad she made the process easy for you. Enjoy your new chair! Thanks, Team Med Mart
KB
Oct 27, 2025
Viva Radiance Recliner
Their website is easy to navigate. The chair I purchased was an excellent price. The videos about the chair were very helpful. Looking forward to when it arrives.
Response from Med MartOct 30, 2025
Hi KB, Thank you for your review! We’re glad you found our website easy to navigate and that the chair and our videos were helpful. We hope you enjoy your new chair when it arrives, and we appreciate you choosing Med Mart! Thanks, Team Med Mart
Arline H.
Oct 26, 2025
So far, so good.
So far, so good. Received my new scooter a week ago. Just got the battery charged and everything ready to go. It seems like a very sturdy scooter. It is getting ready to go on two cruises and I am hoping for it to be a lasting cruising and traveling companion. Med Mart had the best price for my Golden Buzz Around which was about $800 less than at a local seller.
Response from Med MartOct 30, 2025
Hi Arline, Thank you for your review! We’re so glad to hear your new Golden Buzz Around scooter is off to a great start and that you found it sturdy and ready for adventures. We love hearing that you got a great price and hope it becomes a reliable companion on your upcoming cruises and travels. Enjoy your journeys, and thank you for choosing Med Mart! Thanks, Team Med Mart

Med MartReviews of medmartonline.com

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