Alice C.
Sales rep was very helpful.
Sales rep was very helpful.
Response from Med MartDec 14, 2025
Hi Alice, Thanks for the 5-star review! It makes us happy to hear that your sales rep was so helpful during your visit. Thanks, Team Med Mart

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Alice C.
Sales rep was very helpful.
Response from Med MartDec 14, 2025
Hi Alice, Thanks for the 5-star review! It makes us happy to hear that your sales rep was so helpful during your visit. Thanks, Team Med Mart
Neal A W.
Very friendly staff
Response from Med MartDec 14, 2025
Hi Neal, Thank you so much for the kind review. We are so glad that you experienced a very easy process with our friendly staff. We appreciate your business! Thanks, Team Med Mart
Denice S.
Kristen was very patient and helpful. The process was simple, easy and fast.
Response from Med MartDec 14, 2025
Hi Denice, Thank you for taking the time to leave a review. We are so glad that Kristen was patient and helpful with you during your purchase. This is the exact experience we want our customers to have! Thanks, Team Med Mart
Saundra D.
Great staff and excellent product!
Response from Med MartDec 14, 2025
Hi Saundra, Thank you so much for your kind words! We are glad that you enjoyed working with our staff and are enjoying your new product! Thanks, Team Med Mart
Ahad J.
Very clear about the delivery, the product and answer all my questions felt very comfortable and safe with doing business
Response from Med MartDec 14, 2025
Hi Ahad, Thank you for your kind feedback. We’re glad to hear everything was clearly explained and that all of your questions were answered. It means a lot to know you felt comfortable and confident doing business with us. We truly appreciate your trust and are here if you need anything in the future. Thanks, Team Med Mart
Marn W.
Great customer support, easy ordering, fast delivery, awesome
Response from Med MartDec 14, 2025
Hi Marn, Thank you for taking the time to leave a review. We are so happy to hear that you've received such great customer support and were able to quickly order and receive your order. We appreciate your business! Thanks, Team Med Mart
Sergio Guillen G.
I placed my order 2 weeks ago and it has not even shipped yet. I needed this order for urgent travel next week! I never even received any communication that there would be a delay in shipping.
Response from Med MartDec 14, 2025
Hi Sergio, Thank you for letting us know. We sincerely apologize for the delay and for the lack of communication regarding your order status. We understand how important timing is, especially when the equipment is needed for urgent travel. At times, delays can occur due to manufacturing or supplier backorders that are outside of our direct control. That said, we should have communicated this to you clearly and proactively, and we regret that we did not do so in this case. Thanks, Team Med Mart
Michele D.
I had Darrell guide me through my purchase and he was excellent. Knew the product very well and made sure I understood all facets of the lift chair. I was very comfortable buying site unseen. Can’t wait for it to arrive.
Response from Med MartDec 14, 2025
Hi Michele, Thank you for taking the time to share your experience. We’re so glad to hear Darrell provided such knowledgeable, thorough guidance and made you feel confident and comfortable purchasing without seeing the chair in person. He truly takes pride in making sure every detail is understood. We appreciate your trust and look forward to your lift chair arriving soon. Thanks, Team Med Mart