Med MartReviews of medmartonline.com

4.310,501 reviews
Physical Aids
10780 Reading Road, Cincinnati, Ohio

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Med Mart

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About Med Mart

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.

Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: medmartonline.com
Website: medmartonline.com
Category: Physical Aids
Location: Cincinnati, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Med Mart reviews

10,501 approved reviews, newest moderated first

Jamie
Dec 6, 2025
Sean was able to answer all my…
Sean was able to answer all my questions. He worked diligently to arrange a necessary shipping option. Med Mart far excelled the first company I called.
Response from Med MartDec 6, 2025
Hi Jamie, Thank you for your kind words! We’re so glad Sean was able to answer all your questions and make the shipping process smooth. We’re thrilled to hear we could provide a better experience than your first company and your satisfaction means a lot to us. Thanks, Team Med Mart
Linda H.
Dec 5, 2025
Bed did not come and kept getting…
Bed did not come and kept getting delayed, with no word on when the delivery would happen. When I decided to cancel to go with another vender who COULD promise a delivery date, they told me that I would still be responsible for "restocking fee" and delivery charges that totaled over $2000.
Response from Med MartDec 10, 2025
Hi Linda, Thank you for taking the time to describe your experience. We understand your frustration about the delay in your bed delivery. Our records show that this bed was ordered right around Thanksgiving on 11/24. It was projected to deliver Friday the 5th and was delayed 1 business day until today 12/8. Any order that has shipped, can not be "cancelled", it would be a return. Please call us with any questions. Thanks, Team Med Mart
Jeff W.
Dec 5, 2025
Very Pleased!! Kristan was FANTASTIC!!
Kristan Hewitt was fantastic to talk with. She understood my needs and guided me to the product I needed and helped me coordinate my purchase with my primary care doctor. I am very pleased. Thank you so much.
Response from Med MartDec 6, 2025
Hi Jeff, Thank you for sharing your experience! We’re thrilled to hear that Kristan was able to guide you and coordinate everything smoothly with your doctor. We appreciate your kind words and are so glad you’re pleased with your purchase! Thanks, Team Med Mart
Tennessee
Dec 5, 2025
Helpful, Friendly, and Professional
They were in no hurry to get off the phone. They answered all questions and gave detailed information to help guide my purchase.
Response from Med MartDec 6, 2025
Hi! Thank you for taking the time to leave a review. We're so glad that you were properly taken care of and got your questions answered with a rep. We never want to rush our customers off the phone and are always here to help! Thanks, Team Med Mart
Mike S.
Dec 5, 2025
Easy ordering…
Just ordered the item and the ordering process is easy. Have ordered the same item before - about every 5 years - always works well.
Response from Med MartDec 6, 2025
Hi Mike, Thank you for your loyalty! We’re glad to hear the ordering process was easy and that our product continues to meet your needs every time. We appreciate your continued trust in MedMart! Thanks, Team Med Mart
Carolyn K.
Dec 5, 2025
Satisified
Daniel was professional, kind and knowledgeable. This is my third purchase and very satisfied. Looking into home hospital beds, Thank you!
Response from Med MartDec 6, 2025
Hi Carolyn, Thank you for your continued trust in MedMart! We’re thrilled to hear that Daniel provided such a professional and helpful experience. We look forward to assisting you with your home hospital bed needs! Thanks, Team Med Mart
Janice F.
Dec 5, 2025
Easy and explanation of product was…
Easy and explanation of product was perfect
Response from Med MartDec 6, 2025
Hi Janice, Thank you for your feedback! We’re glad to hear that the explanation of the product was clear and easy to understand. We appreciate your business! Thanks, Team Med Mart
Charlesetta L.
Dec 5, 2025
very helpful agent
very helpful agent
Response from Med MartDec 6, 2025
Hi Charlesetta, Thank you for the 5-stars! We're so glad that you were able to speak with a helpful agent to get your questions answered. Thanks, Team Med Mart

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Med Mart reviews

Sean was able to answer all my…

Bed did not come and kept getting…

Very Pleased!! Kristan was FANTASTIC!!

Helpful, Friendly, and Professional

Easy ordering…

Satisified

Easy and explanation of product was…

very helpful agent

About Med Mart

About these reviews

More in Physical Aids

SpinLife.com

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KTS Pooled Trust

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Med Mart reviews

Sean was able to answer all my…

Bed did not come and kept getting…

Very Pleased!! Kristan was FANTASTIC!!

Helpful, Friendly, and Professional

Easy ordering…

Satisified

Easy and explanation of product was…

very helpful agent