Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing10,501 approved reviews, newest moderated first
Ben S.
Freindly operater also knowledgable!
Response from Med MartJan 21, 2026
Hi Ben, Thank you so much for taking the time to leave a review! We are so glad you had a positive experience with our operator who was both friendly and knowledgable. Thanks, Team Med Mart
Biff G.
I received an email reply today from a poor review I posted on this site. It was boiler plate language that was not signed by an individual and made me feel as if the response was not sincere and authentic. With the amount of people noted in their website that are so dedicated to customer service, this reply only reinforced my negative feelings about this company. They surely boast of their positive reviews and reputation but how they handle the negative does not impress me. Sometimes attaching a name to a reply or even picking up the phone turns a bad experience into something more palatable.
Response from Med MartJan 20, 2026
Hi Biff, Thank you for taking the time to let us know about your experience with your review reply. I can assure you that each and every review is read by a customer service rep and communicated internally about the issue at hand. All of our responses are custom based on the situation and are authentic. We apologize that you felt that the response was not authentic and hope that you can trust us with our communication in the future. Our responses are not signed with specific names to protect the privacy of employees, as well as it's not always one person working to resolve the issues. Thanks, Team Med Mart
Linda T.
Helped me order exactly what I needed. Was friendly and helpful.
Response from Med MartJan 13, 2026
Hi Linda, Thank you for taking the time to describe your experience with us. We love hearing that our team was friendly and helpful while they were assisting you. Please let us know if you need anything else! Thanks, Team Med Mart
Barbara A.
Helpful and attentive to all of questions and needs today
Response from Med MartJan 13, 2026
Hi Barbara, We appreciate you taking the time to leave a review. It's great to know that our team was polite and knowledgable while answering the questions you had. We truly appreciate your trust and support in us! Thanks, Team Med Mart
Lorraine/ Cheri Glasscock/ D.
Stacey was a great help in placing my order. Thank you Stacey!!
Response from Med MartJan 13, 2026
Hi Lorraine, We are pleased to hear that Stacey provided excellent support while placing your order. We will be sure to pass along your appreciation to her. If you need any assistance with your purchase or have questions in the future, our team is always here to help! Thanks, Team Med Mart
Jessie J.
Excellent prices. Way better deal than other competitors. Thank you!
Response from Med MartJan 13, 2026
Hi Jessie, Thank you for your review! We are glad to hear that you found our pricing competitive and that we were able to deliver better value than other providers. We appreciate your business and look forward to serving you again in the future. Thanks, Team Med Mart
Tom H.
Took my parents to Med Mart to look at Lift chairs. I appreciate the time and attention Andre Griffin gave to my parents. He had them both try each chair and he demonstrated the functions for each chair. He was very patient with them and very kind. Tom H.
Response from Med MartJan 13, 2026
Hi Tom, Thank you for this wonderful feedback! We are pleased to hear that Andre provided your parents with such attentive, patient, and thorough service while they were exploring lift chair options. Taking the time to demonstrate each chair and ensure both of them were comfortable and informed is exactly the level of care we strive to provide. We appreciate your trust in Med Mart! Thanks, Team Med Mart
Greg L.
I still haven't received the order. I ordered the extra battery form my wife's mobility scooter as we we planning a trip to Las Vegas the first week of January. You folks were $20 cheaper so I ordered from you instead of picking one up from the manufacturer. Pennywise, pound foolish. We just returned from our trip where we had adjust being out and about because of only one battery. I was never told until it was too late that the product I ordered was not it stock. I did receive an email 2 weeks after my telling it was backordered. I could not check the status online. I was told because it hadn't shipped. I cannot recommend this company....I am still waiting for an update as to when my battery will be shipped and received.
Response from Med MartJan 15, 2026
Hi Greg, Thank you for bringing this to our attention. We are truly sorry that your extra battery did not arrive in time for your trip to Las Vegas, and thus impacted the amount of time you were out and about. We understand your frustration about this and wanted to give you an update on your order. Your tracking number is 397723048175 and appears it was loaded for FedEx pickup yesterday. The manufacturer was waiting for the shipping container with their inventory replenishment. We apologize for this delay and please let us know if there's anything we can do to make it right. Thanks, Team Med Mart
